Ustaad G76 Maple Ridge

Thank you from the bottom of our hearts for taking the time to write this. Your words genuinely mean so much to us and to our entire team. Taking over the restaurant came with a lot of hard work, and we’ve been putting our heart into making sure our food is fresh, our kitchen is clean, and every customer gets the quality and experience they deserve. Knowing that you’ve noticed the difference truly makes all that effort worthwhile. We’re incredibly grateful for your support and for giving us the chance to earn your trust. We won’t take it for granted. We’ll continue to work hard every single day to maintain these standards and hopefully keep giving you reasons to come back. Thank you again for believing in the new management and supporting us. It truly means more than you know.

Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience and frustration caused by the missing drinks in your takeout order. We completely understand how disappointing it is to realize part of your order was left behind after you’ve already made the trip home. We’re especially sorry that your phone call was not handled in the way it should have been. We have some new team members who are still in training, but that’s an explanation—not an excuse. We’re using your feedback to help coach our staff so situations like this don’t happen again. We truly appreciate the support you’ve given us over the years, and it saddens us to hear that we let you down. We would be grateful for the opportunity to make this right. If you’re willing, please reach out to us directly at ustaadgmapleridge@gmail.com so we can make up for this experience. Thank you again for your honest feedback, and we hope to have the chance to serve you better in the future.