Umi Cozinha Oriental

Hi Renan :) Thank you for your feedback! We are happy that you enjoyed our sushi and cheese …Hi Renan :) Thank you for your feedback! We are happy that you enjoyed our sushi and cheese harumaki. Let's pay special attention to the squid to improve. Regarding price and the difference between days of the week, we are always looking to offer the best experience possible. We hope to see you again soon! Hugs, Team UmiMore

Thank you Tati for your kindness :)

Hello Andrew! We hope all is well with you! We are saddened by your report and would like to respond to your assessment based on the understanding that people's reactions to the same event can be completely different, taking yours and your …Hello Andrew! We hope all is well with you! We are saddened by your report and would like to respond to your assessment based on the understanding that people's reactions to the same event can be completely different, taking yours and your girlfriend's as an example, and that according to your report they have already had a good experience before here at the restaurant. We are a reputable company that has been on the market for over 12 years because we work honestly and fairly, always seeking to meet the needs of our customers and we are readily willing to have a great relationship with our customers. It was told to us by the team that you stayed for a long time eating at the all-you-can-eat buffet and that just before you left you were informed about your hair. Note from the photo that it is on top and not inside, (our sushimen are men, they wear caps and during the cutting process, you would never see hair that size, bigger than the piece inside the sushi) it is assumed that it would be human hair. any customer who has passed by the buffet since you ate at the buffet. In this case, as usual, the customer can leave the dish and serve themselves again at the buffet. Even so, a 20% discount was offered and not 10% to the person who was consuming, causing no loss to the customer. On the day it was not mentioned about the scale and this rarely happens, as we work with fish and this possibility cannot be ruled out, in this case, you could leave the piece aside and serve yourself again. Customers who have a birthday receive dessert in the restaurant, a way of showing our affection on this very special date and which was never informed to the team. We understand your and your girlfriend's frustration and we believe that there are other ways to resolve any problems, as we would like to have the opportunity to talk to you via another channel (48 999256876). We await your contact to better understand the situation. Att, Umi Oriental Cuisine More