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Response from the owner
5 months ago
Dear, Sky Hu Thank you for taking the time to share your detailed review with us. We’re delighted to hear that you enjoyed the spacious and quiet atmosphere, comfortable seating, and especially our pork ribs. At the same time, we sincerely apologize for the service experience not meeting your expectations. Your feedback regarding the attentiveness of our team has been noted, and we will use this to improve our staffing and service quality moving forward. We truly appreciate your honest feedback and hope to have the opportunity to welcome you back for an even better experience in the future. Best Regards, Customer Service Upper Room Bali Jl. Petitenget no.88x, Kerobokan - Bali Email: cs.livingstonecafe@gmail.com