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Response from the owner
a month ago
Hello Cynthia, thank you for taking the time to let us know about your recent experience at our store. We take customer feedback seriously and will be forwarding your comments to store management for review.To help us better understand what occurred, could you please provide some additional details, including the date and approximate time of your visit? If you’re able to share any other information about the interaction, such as where in the store it took place or which department was involved, that would also be helpful.If you prefer to discuss your experience directly with the store, you can also contact our Renton location at (425) 277-1635 or RentonStore@uwajimaya.com.Thank you again for bringing this to our attention.