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Response from the owner
4 months ago
Hey Chris, Thank you for your feedback. I'm truly sorry to hear about your disappointing experience with both the service and the food. We strive to provide quality meals and a great dining atmosphere, and it's clear we fell short this time. We're taking your comments seriously and will address these issues with our team to ensure they don't happen again. If you're open to it, I'd appreciate it if you could share your contact information with us at https://go.momos.com/FQ26Z so we can follow up with you directly. We hope to have the chance to make it right.