WEKO Wohnen Rosenheim GmbH & Co. KG

Hello Alpine Life, and thanx a lot for your kind review!We’re delighted to hear, that you had such a positive experience with our store. It’s especially great to know that Michael provided you with professional, attentive support and helped you find the perfect sofa and bed in such a pleasant and pressure-free way.Your recommendation truly means a lot to us. We hope you enjoy your new furniture and look forward to welcoming you again soon!Yours sincerelyWEKO Einrichtungshaus in Rosenheim!

Sehr geehrter Mateusz SM, vielen Dank für Ihre Rückmeldung. Es freut uns sehr, dass Ihnen das neue Sofa gefällt und dass Sie mit unserem professionellen Kundenservice zufrieden sind. Wir bedauern jedoch, dass die geänderte Versandkostenregelung für Sie eine Unannehmlichkeit darstellt. Die Entscheidung, die Versandkosten basierend auf dem Wert des gekauften Produkts zu berechnen, war für unsere Partnerfirma nicht einfach und wurde getroffen, um eine gerechtere Kostenstruktur für alle Kunden zu schaffen. Wir schätzen Ihr Verständnis und hoffen, dass Sie trotz dieser Änderung weiterhin positive Erfahrungen mit uns machen werden und wären überglücklich, wenn Sie Ihre 2-Sterne-Bewertung noch einmal überdenken würden! Ihr WEKO Einrichtungshaus in Rosenheim!

Dear R.K. Thank you very much for your feedback! We are sincerely sorry to hear that the kitchen installation did not meet your expectations and that there are problems …Dear R.K. Thank you very much for your feedback! We are sincerely sorry to hear that the kitchen installation did not meet your expectations and that there are problems with the cover strips. Of course, this does not correspond to our quality standards. We would like to understand the situation better so that we can find a solution for you as quickly as possible. Could you please describe in more detail which parts of the kitchen installation are uneven? Photos would also be helpful to accurately identify the problem. We would also like to know whether there were any difficulties during installation or whether the cover strips subsequently became loose. Please contact our customer service at kundendienst@weko.com using your real name - we are here to help you and want to make sure that you are completely satisfied with your kitchen. Sorry again and thank you very much for your feedback. Your WEKO in RosenheimMore