WaBa Grill

Name: WaBa Grill
Address: 1309 Renaissance Pkwy Ste 810, Rialto, California, USA
Telephone: +19093460516
Price range: $
Rating: 3.4

172 votes

#9 of 78 BBQs in Rialto

2 more branches in Rialto

ClosedOpens at 10AM

Updated 1 month ago

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WaBa Grill offers a number of sweet dishes

WaBa Grill is distinguished by interior and food

Vegetarian cuisine is recommended to degust at this fast food. Based on the guests' opinions, tofu is perfectly cooked. Many guests point out that the staff is gracious at WaBa Grill. Terrific service is something that people highlight in their comments. If you've never tried to eat and feel the sense of beauty simultaneously, visit this place to find the homey atmosphere. But this spot is not highly appreciated by Google users who assigned it a below average rating.

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chicken bowl

takeaway great service lunch dinner

chicken grilled chicken meat rice poultry

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Ratings of WaBa Grill

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Google

(3.8/5)

129

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Facebook

(3/5)

Visitors' reviews on WaBa Grill

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Michelle Joanna 2 months ago on Google

I don’t normally leave reviews, but after repeatedly having bad experiences with the same cashier, I feel like I have to say something. I come to this WaBa Grill location regularly after the gym, so this isn’t based on one bad visit. Every time Jorge G. helps me, he has an attitude. He’s rude, impatient, and speaks in a way that makes me feel like I’m inconveniencing him just by ordering. Yesterday was the final straw. I ordered a mini bowl, and because I didn’t specifically say “combo,” instead of politely clarifying my order, he raised his voice and said, “OH, SO YOU DON’T WANT THE MINI BOWL?, YOU WANT THE COMBO.” I replied, “Yes?” Cause um why are you speaking to me like that and he immediately responded in the same rude tone with, “OKAY THEN, WHITE OR BROWN RICE?” There was absolutely no reason to speak to a customer like that over a simple misunderstanding. Customer service is about treating people with respect, even when they miss a word while ordering. I’ve worked in customer service myself, so I understand that it can be stressful, but that’s never an excuse to talk down to customers. After this happened, I looked at recent reviews and noticed that other customers have also complained about Jorge G.‘s behavior. Seeing that made me realize this isn’t just me being overly sensitive—there seems to be a pattern. I genuinely enjoy WaBa Grill’s food, which is why I keep coming back, but Jorge G. consistently ruins the experience. I hope management takes these complaints seriously because one employee’s attitude shouldn’t drive loyal customers away. I would appreciate someone from management reaching out and addressing this issue.

Response from the owner 2 months ago

Your feedback is invaluable, and we apologize for the negative experience. We’re committed to resolving this issue and ensuring better service. Please contact us at www.wabagrill.com/contact-us to discuss further. We hope to regain your trust.

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Josalyn Aguirre 2 months ago on Google

I come here everyday, Jorge G always has my order ready and super fast. Even if there’s a long line, I don’t mind because I know as soon as he sees me, he gets my order in while I wait my turn. Always in and out quickly and efficiently, which is great when I only have 30 min lunch break. Always on point thanks Jorge and entire team at this location. Meal type: Lunch

Response from the owner 2 months ago

Your daily visits are music to our ears! Jorge and the crew are delighted to keep your lunch break smooth and quick. Thanks for the shoutout and for being such a loyal fan!

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Sunnie Ali 2 months ago on Google

I almost walked out because of the smell — it seemed like it may have been from old cleaning supplies. It was also surprising to see people behind the counter and in the kitchen without uniforms, along with children in those areas as well. They may have been the owners or family, but it came across as unprofessional and also raised some safety concerns. The food was good, but based on the overall experience, I definitely won’t be going back. Price per person: $30–40 Food: 4 Service: 1 Atmosphere: 1

Response from the owner 2 months ago

We appreciate your feedback and are sorry to hear about your experience. Your concerns about cleanliness and professionalism are important to us. Please reach out at www.wabagrill.com/contact-us so we can address this further. We hope to have another chance to impress you.

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+1 909-346-0516

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Asian, Fast food, Vegetarian

$$$$ Price range per person $10-$20