Wetzel's Pretzels

Name: Wetzel's Pretzels
Address: 1366 S Riverside Ave, Rialto, California, USA
Telephone: +19098209850
Price range: $
Rating: 2.9

55 votes

#48 of 296 fast food in Rialto

ClosedOpens at 7AM tomorrow

Updated 1 month ago

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Enjoy perfectly cooked Brezeln this restaurant offers. Visitors don't like pizza at Wetzel's Pretzels. From the guests' viewpoint, the unprofessional service doesn't meet customers' expectations. This place is not highly estimated by Google users who assigned it a below average rating.

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(3.3/5)

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Visitors' reviews on Wetzel's Pretzels

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Sabina I. 3 months ago on Google

So the young lady who took my order had this attitude since I approached the counter asking a question. After ordering i asked for a cup of ice she rolled her eyes gave a me a tiny cup with ice then I said no large cup I'll pay for it. She rolled her eyes again. The way she handed my chnage bk was as if I disgusted her. I was very polite the whole time. In all she seemed mad just angry look on her face. I seen no name tag so can't say her name. It was around 9 10 am June 2nd. Then I get in my car and I probably took 3 or 4 sips of my ice water and seen this smh .

Response from the owner 2 months ago

Sabina, we’re sorry to hear about the service you described during your visit. We’ll share this with our team because every guest should feel welcomed while picking up Hand Held Happiness. Please email customerservice@wetzels.com with your contact information and availability so we can connect and address your concerns. Thank you!

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habaner0_ 11 months ago on Google

I called the lady today at around 12 pm and she sounded so blunt and hung up on me while i was saying thank you.. :/ Service: 1

Response from the owner 10 months ago

We apologize for the experience you described, and we want to address this with our team. Please email us at customerservice@wetzels.com with your contact number and availability, and we’ll reach out to discuss your concerns. Thank you!

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Knimma a year ago on Google

Food: 1 Service: 1 Atmosphere: 1

Response from the owner 11 months ago

Knimma, your rating is very concerning to us and we hope to understand more about your experience. Please email us at customerservice@wetzels.com with your contact number and availability so we can get in touch. Thank you!

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All reviews

+1 909-820-9850

Grubhub google.com

Fast food

$$$$ Price range per person $3-$10