Wetzel's Pretzels

Name: Wetzel's Pretzels
Address: 1299 Galleria at Tyler F111, Riverside, California, USA
Telephone: +16269892528
Price range: $
Rating: 2.9

45 votes

#303 of 1270 fast food in Riverside

1 more branch in Riverside

ClosedOpens at 11AM

Updated 1 month ago

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This restaurant serves great lemonade. Visitors don't like Pepperoni and Brezeln at Wetzel's Pretzels. Most people find that the staff is knowledgeable at this place. According to the reviewers' opinions, this place is well known for its downscale service. Users leave negative reviews because the atmosphere is dull. Google users haven't given this spot a high rating.

Frequently mentioned in reviews

takeaway Meal

lunch

pepperoni pizza brezeln lemonade strawberry lemonade

Ratings of Wetzel's Pretzels

Zomato

Not rated yet

Foursquare

(6.9/10)

Google

(3.2/5)

Trip

(5/5)

Facebook

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Visitors' reviews on Wetzel's Pretzels

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angela neri 2 months ago on Google

So I decided to suprise my boys with a treat from here. I did use uber eats for delivery. I got my delivery and the mini hot dog bites were burned. The sad part is this isn't customer service its called laziness and poor customer service! But you guys need to get it together because if continue serving you food brunt like this. Your establishment will definitely not last for business! Food: 1

Response from the owner 2 months ago

Angela, we’re sorry to see your delivery wasn’t what you expected. We bake our pretzels and Dog Bites fresh from scratch throughout the day and we’ll share your comments with our team. Please email customerservice@wetzels.com with your contact information and availability so we can address your concerns. We’re all about Hand Held Happiness and hope to lift your spirits on a future visit!

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Paulina Romo 3 months ago on Google

They need to retrain their managers, Elly seemed miserable and looked mad I was even walking up to them. Rolled her eyes at me when I asked to add something I had forgotten. Just really rude and unprofessional

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Tiny F 6 months ago on Google

I asked for jalapeno pretzel only. No pepperoni. The girl there still gave me the pepperoni one. I didn't see it til I got home so I guess it was my fault for trusting her to give me the correct order. Customer service is literally trash. Both gals looked like I was a bother to them when I came up to order. All imma advise everyone is to double check the order you get. Food: 1 Service: 1 Atmosphere: 1

Response from the owner 6 months ago

We're sorry to hear about your experience at our location. We strive to provide Hand Held Happiness to all our guests, and it’s disappointing to hear we missed the mark during your visit. Please email us at customerservice@wetzels.com with your contact information so we can address your concerns directly. Thank you!

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All reviews

+1 626-989-2528

Order via grubhub

Fast food

$$$$ Price range per person $1-$10