W
Response from the owner
3 months ago
Hi Craig, We sincerely apologize for your experience. What you received is definitely not the standard we aim for, and we understand your frustration after receiving a wrap that looked like it had already lost a wrestling match before it reached you. We’d love the opportunity to make this right. Please contact us directly or send us a private message with your order details, and we’ll be happy to provide a credit and personally review what happened with your order. We’ve also shared your photo with our kitchen team and reminded them that wraps are supposed to stay wrapped until they reach our customers! Thank you for bringing this to our attention, and we hope you’ll give us another chance to provide the experience you should have received. — Wing World SI