Wingstop

Name: Wingstop
Address: 173 Border St, Boston, Massachusetts, USA
Telephone: +16175699464
Price range: $$
Rating: 1.8

517 votes

#3119 of 6970 restaurants in Boston

2 more branches in Boston

Open now 10:30AM - 1AM

Updated 2 months ago

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A local attraction - Engine Company 50, that is situated beside this restaurant, is a part of the original culture of the city. Wingstop may please you with nicely cooked boneless wings, crispy fries and garlic parmesan. According to the guests' opinions, waiters serve good lemonade.

This place with takeaway dishes is suitable for those visitors who like to have supper on the go. If you look through the visitors' comments, the staff is gracious at this spot. A number of people mark that the service is fine. Here you will pay reasonable prices. This restaurant is associated with the calm atmosphere. But Wingstop is not highly estimated by Google users who assigned it a below average rating.

Frequently mentioned in reviews

mango Habanero

lunch dinner

poultry chicken crispy fries parmesan cheese boneless wings chicken tenders

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Ratings of Wingstop

Foursquare

Not rated yet

Google

(3.4/5)

449

Trip

Not rated yet

Facebook

(4.2/5)

Visitors' reviews on Wingstop

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Nicky's Travels 3 months ago on Google

Wingstop is a casual, fast-casual wing chain that focuses on sauced wings, fries, and a handful of simple sides. The setup is very much geared toward takeout and delivery, with most locations feeling more functional than dine-in oriented. It’s the kind of place you go when you want something quick and straightforward rather than a sit-down meal experience. The wings themselves are decent overall, with the main appeal coming from the variety of sauces rather than the base product. Flavors like mango habanero, lemon pepper, and other signature sauces carry most of the experience, and when they’re fresh, they hit well. That said, consistency can vary, and the wings can sometimes feel a bit heavy or oily depending on the order. The fries and sides are solid but not particularly memorable, mostly acting as support for the wings and sauces. Dipping sauces like ranch or blue cheese tend to stand out more than the sides themselves, and they help balance out the richness of the food. Service and wait times can be inconsistent depending on how busy the location is. When it’s running smoothly, orders come out quickly, but during peak hours it can feel slower and less organized. It’s clearly optimized for volume, which sometimes shows in execution. Overall, Wingstop is a decent option if you’re craving saucy wings at a reasonable price. It’s not the most refined or consistent wing spot, but it works well for a casual, heavy comfort food meal when you’re not looking for anything too complicated. Meal type: Dinner Price per person: $20–30 Food: 3 Service: 3 Atmosphere: 3

Response from the owner 3 months ago

Appreciate your feedback, Nicky's Travels. We’re learning from every comment and committed to creating that 5-star experience next time you stop by.

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April 3 months ago on Google

If I could give this place zero stars, I would. I ordered delivery through the Wingstop app, and the customer service was absolutely terrible. After waiting over three hours, I kept wondering why every Dasher assigned to my order kept dropping it. I called the store more than 15 times and got no answer. When someone finally picked up, they told me they couldn't find my order in the system. That made no sense because the app showed the correct location, and every Dasher was being sent to the same address. After putting me on hold, they suddenly found my order in the system. So after making me wait three hours, they had my order the entire time. Instead of making it right, they ended up canceling my order anyway. Three hours wasted, no communication, no accountability, and some of the worst customer service I've ever experienced. Completely unacceptable. Meal type: Lunch Price per person: $20–30 Food: 1 Service: 1 Atmosphere: 5

Response from the owner 3 months ago

Hi April, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.

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Ariya Syed 3 months ago on Google

when i ordered my wings and brought it home. i opened it to find it in a pool of oil. it dripped all over the place. it soaked the entire bottom of the bag and made a mess in my car. i love wingstop but to find my chicken not properly drained kinda ruined my appetite. Meal type: Lunch Price per person: $20–30 Food: 1 Service: 2 Atmosphere: 3

Response from the owner 3 months ago

Hi Ariya Syed, thank you for your feedback. We take every review seriously because it helps us grow. Please contact us at https://wingstop.io/contact_us —we’d love the opportunity to deliver the kind of experience you expect from Wingstop.

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+1 617-569-9464

$$$$ Price range per person $20-$30