Wingstop

Name: Wingstop
Address: 2307 S Zero St #102, Fort Smith, Arkansas, USA
Telephone: +14794134433
Price range: $$
Rating: 2.2

37 votes

#120 of 479 restaurants in Fort Smith

2 more branches in Fort Smith

Open now 10AM - 12AM

Updated 2 months ago

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Many people mark that the staff is gracious here. Cool service is something guests like here. But this restaurant has been rated below average by Google.

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cajun fries fries chicken poultry soda lemonade

Ratings of Wingstop

Google

(2.7/5)

Visitors' reviews on Wingstop

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Sally Taleb 4 months ago on Google

Horrible consumer service! Never answer calls too. Meal type: Lunch Price per person: $10–20 Parking space: Not sure

Response from the owner 5 months ago

Hi Sally Taleb, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.

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Juana Sagy 5 months ago on Google

A bunch of teenagers work at this Wingstop, and honestly, they’re doing a better job than anyone has a right to expect considering the total lack of real training. They’re not the problem — they’re the only ones even trying. What shocks me is that they’re out there improvising grease disposal because nobody ever taught them the basics. You’re supposed to have a grease trap. You’re supposed to use it. That’s day one stuff. Instead, the drainage ditch behind Dollar Tree is coated in fryer oil like it’s part of the kitchen. When it rains, it turns into a rainbow‑slick slide — not because the teenagers are careless, but because the owner is nowhere to be found and the leadership never set a standard. The kids are doing what they were told, or what they think they were told, because nobody bothered to show them the right way. The owner ghosts the whole operation.The CEO should be demanding answers.The teenagers shouldn’t be blamed for following the only example they’ve ever seen. If Wingstop wants to fix this, they don’t need another half‑hearted orientation. They need real training, real oversight, and leadership that actually shows up instead of leaving a bunch of young workers to figure out grease management like it’s a guessing game. Until then, the ditch will keep glowing, the grease will keep spreading, and the teenagers will keep getting blamed for a failure that belongs entirely to the people in charge. Food: 1 Service: 1 Atmosphere: 1

Response from the owner 5 months ago

Thanks for letting us know, Juana Sagy. We take all feedback to heart and use it to do better. Reach out at https://wingstop.io/contact_us—we’d like the chance to turn this around and show you what a true Wingstop experience feels like.

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Tara Gray 6 months ago on Google

Food: 4 Service: 5 Atmosphere: 4 Order type: Takeaway Price per person: $40–50

Response from the owner 6 months ago

Hi Tara Gray, thanks for showing love to Wingstop! We’re thrilled you had a great experience and already focused on delivering that full 5-star experience when you’re back.

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+1 479-413-4433

$$$$ Price range per person $10-$20

2307 S Zero St #102

Fort Smith, Arkansas, USA

Address

2307 S Zero St #102, Fort Smith, Arkansas, USA

2 more branches in Fort Smith

Features

Сredit cards accepted Delivery Takeaway No booking Wheelchair accessible

Opening hours