Wingstop

Name: Wingstop
Address: 1625 W Dorothy Ln, Kettering, Ohio, USA
Telephone: +19376659464
Price range: $$
Rating: 0.8

#49 of 176 restaurants in Kettering

1 more branch in Kettering

Open now 10AM - 1AM

Updated 3 months ago

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A lot of guests point out that waiters offer nicely cooked chicken here. The high ratings of this restaurant wouldn't be possible without the efficient staff. Cool service is something that people note in their reviews. But Wingstop has been rated below average by Google.

Frequently mentioned in reviews

food delivery

cheese chicken poultry sandwiches fries

Ratings of Wingstop

Google

(3.8/5)

Visitors' reviews on Wingstop

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Tasha 4 months ago on Google

The food is good but the service is not. I've been here about 3-4 times but my most recent visit solidified why I won't be back. I placed an online order and was quoted 15 minutes. Cool. I got there on time and was told that it was being bagged up. I had to ask the worker to give me the cups so I could get my drinks together while waiting. She looked at me like I was crazy. Whatever, I shrugged it off. Almost 10 minutes later she says it's coming up.... As if she didn't just say it was actively being bagged. Okay. So ANOTHER 10 minutes go by and it's just now being bagged and handed to me. I checked my food and sure enough, she forgot one of my fries. I informed her of this and of course she gives me this stupid look again then proceeds to go grab it. Everyone here acts clueless like it's their first day on the job and they have no sense of urgency. With better employees, it would be a great place to get food on a late night but until then, I won't be back. Food: 5 Service: 1 Atmosphere: 1

Response from the owner 4 months ago

Thanks for letting us know, Tasha. We take all feedback to heart and use it to do better. Reach out at https://wingstop.io/contact_us—we’d like the chance to turn this around and show you what a true Wingstop experience feels like.

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Aaliyah Tucker 6 months ago on Google

FIRSTLY THE LADY ON THE REGISTER WAS EXTREMELY RUDE 0 CUSTOMER SERVICE. I ASKED ABOUT THE MEAL DEAL AND INSTEAD OF HELPING SHE JUST POINTED AT THE BOARD. THEN I ASKED FOR AN EXTRA RANCH AND SHE JUST POINTED AT TGE BAG SO NOW IM JUST CONFUSED LIKE SHE HAD A PROBLEM WITH ME. AFTER SHE RANG ME IN FOR MORE RANCH I SAID THANK YOU ALTHOUGH HER SERVICE WAS EXTREMELY RUDE. SHE JUST IGNORED ME SO I SAID THANK YOU AGAIN AND SHE WALKED AWAY. I DONT KNOW IF SHE HATE HER JOB OR SHE WAS RACIST IT WAS A THIN LIKE BETWEEN THE TWO. ALSO THE SWEET TEA TASTE LIKE SYRUP. I WOULD RECOMMEND GOING TO THE WINGSTOP IN CENTERVILLE PLEASEEEEEE DONT WASTE YOUR ENERGY ON THESE FOLKS IN KETTERING. Price per person: $20–30 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 6 months ago

Hi Aaliyah Tucker, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.

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Tracie 6 months ago on Google

Order type: Take out Price per person: $10–20

Response from the owner 6 months ago

Hi Tracie, your 5-star review made our day at Wingstop! We’re so glad you had an amazing experience and can’t wait to serve you again soon.

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+1 937-665-9464

DoorDash wingstop.com

$$$$ Price range per person $10-$20

1625 W Dorothy Ln