Wingstop

Name: Wingstop
Address: 6333 S Cedar St, Lansing, Michigan, USA
Telephone: +15172893535
Price range: $$
Rating: 4.6

140 votes

#176 of 751 restaurants in Lansing

1 more branch in Lansing

ClosedOpens at 10:30AM

Updated 2 months ago

Add a photo

11 photos

Try good boneless wings and perfectly cooked chicken sandwiches. At this restaurant, you can order a takeaway. Most visitors point out that the staff is terrific. If you want to enjoy cool service, you should visit Wingstop. But clients rate this place below average on Google.

Frequently mentioned in reviews

takeaway Meal

takeaway food delivery dinner great service

poultry crispy fries grilled chicken honey chicken cajun chicken

See allLess

Ratings of Wingstop

Google

(3.6/5)

138

Trip

Not rated yet

Visitors' reviews on Wingstop

/ 122

Search visitors’ reviews

Add your review

Request content removal

Rachael Singleton 4 months ago on Google

Awful, awful, awful location! I ordered my food for delivery and the delivery person did not deliver all of it. I called Wingstop to let them know and they were not helpful at all. All they said was that they gave the delivery person two bags. I told them she only delivered one and I have video footage showing that. First the lady I spoke with said the manager wasn’t there and they went through a third party for delivery and I told her there not my problem. I order from many restaurants and if there is an issue they will refund the money and then take it up with the driver. Then a guy gets on the phone lying by stating he was the manager and said if it was a walk in then they could refund me but not for a delivery. I have to go through all of these hoops and hurdles on Wingstop website to get my refund. I will never spend one penny at this place again. Also, if all else fails, VISA guarantees funds so I will be filing a dispute. Customer service is horrible but I’m not surprised for some reason. Service: 1

Response from the owner 4 months ago

Thanks for letting us know, Rachael Singleton. We take all feedback to heart and use it to do better. Reach out at https://wingstop.io/contact_us—we’d like the chance to turn this around and show you what a true Wingstop experience feels like.

Show replies (1)

Request content removal

Emerald McWade 4 months ago on Google

Customer service is just terrible. They always have the same girl at the register and i swear when this girl asked me how much change she should give me back the 1st visit and the 2nd visit just looking like a deer in headlights while trying to order, both on top of the just the awful customer service I received and have observed during my 30 min wait on food - management/ownership I’m not sure if this girl is family but please hire someone else. Going forward anytime I want wingstop I am 1000% going out of the way to another location before coming back here. Food: 3 Service: 1 Atmosphere: 1

Response from the owner 4 months ago

Thanks for letting us know, Emerald McWade. We take all feedback to heart and use it to do better. Reach out at https://wingstop.io/contact_us—we’d like the chance to turn this around and show you what a true Wingstop experience feels like.

Show replies (1)

Request content removal

Gayatri Vanamala 4 months ago on Google