Wingstop

Name: Wingstop
Address: 5524 New Cut Rd, Louisville, Kentucky, USA
Telephone: +15027919464
Price range: $$
Rating: 1.9

74 votes

#903 of 3148 restaurants in Louisville

9 more branches in Louisville

ClosedOpens at 10:30AM

Updated 21 days ago

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This restaurant can be recommended for good boneless wings. Food delivery is a big benefit of Wingstop. A lot of guests mention that the staff is professional at this place. Many people suppose that the service is spectacular. The pleasant atmosphere will be exactly just what you need after a long working week. But this place has been rated below average by Google.

Frequently mentioned in reviews

lunch food delivery dinner

chicken poultry cajun fries honey wings fries completo filet américain

Ratings of Wingstop

Google

(2.8/5)

Visitors' reviews on Wingstop

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Adel A 5 months ago on Google

I spent 1 hour and 39 minutes at this location and still walked out without food. I was told I couldn’t order in-store and had to go online. When I asked for a manager, the employee just clocked out and left. Another staff member told me to wait 10 minutes, only to eventually tell me again that they wouldn't take my order in person. Total waste of time. I ended up going to the Little Caesars next door instead. Unbelievable lack of professionalism. Food: 1 Service: 1 Atmosphere: 1

Response from the owner 5 months ago

Thanks for letting us know, Adel A. We take all feedback to heart and use it to do better. Reach out at https://wingstop.io/contact_us—we’d like the chance to turn this around and show you what a true Wingstop experience feels like.

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Tamika 6 months ago on Google

I placed a pick up order for lunch today. Everything was HORRIBLE. I'm so disappointed because I love Wing Stop! My fries were cold! The wings tasted so bland! All of my flavors were SO bland. As a faithful, I do not think I can return after this experience. Price per person: $10–20 Food: 1 Service: 2 Atmosphere: 3

Response from the owner 6 months ago

Hi Tamika, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.

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Jade Bass 10 months ago on Google

I just want to start off by saying I love Wingstop and its been mine and my husband favorite game day meal for years but today was probably the worst, shadiest service I had ever gotten. I was very hungover all day so I sent my husband inside to get my online order of 20 wings while I waited in the car. He ate his 10 and I put mine in the fridge for later when I felt better. Day goes by and I am finally able to hold down some food so I pull out my unopened box and there was only 5 in the box. I was in tears as I had not eaten all day and of course my husband was furious because I was so upset. He walks in there and talks to the manager who says shes only been there for 3 weeks and is trying to "fix" the place. Well during the conversation my husband agrees to pay for an additional 10 wings with 5 extra seeing as I was shorted and he was hungry again so he didn't mind paying for more. I open the box and there's STILL ONLY 10 WINGS and I still don't have the 5 remaining wings that I paid for earlier. The manager talked my husband into buying MORE wings with the promise of making our order right and she lied to him. I'm so pissed and the next time I go to Wingstop I will not be choosing this location. Food: 1 Service: 1 Atmosphere: 1

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+1 502-791-9464

$$$$ Price range per person $10-$20

5524 New Cut Rd

Louisville, Kentucky, USA

Address

5524 New Cut Rd, Louisville, Kentucky, USA

9 more branches in Louisville

Features

Wheelchair accessible Сredit cards accepted Delivery

Opening hours