Wingstop

Name: Wingstop
Address: 15 Tommy Henrich Dr NW, Massillon, Ohio, USA
Telephone: +12342603787
Price range: $$$
Rating: 1.9

68 votes

#48 of 158 restaurants in Massillon

Open now 10:30AM - 12AM

Updated 3 months ago

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Guests don't highly appreciate chicken at this restaurant. Most visitors say that the staff is efficient here. Many reviewers think that the service is professional. The atmosphere of this place is nice. But google users haven't given Wingstop a high rating.

Frequently mentioned in reviews

customer service

takeaway great service lunch dinner

fries chicken poultry completo boneless wings

Ratings of Wingstop

Google

(3.1/5)

Trip

Not rated yet

Visitors' reviews on Wingstop

/ 55

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Faith Kappel 4 months ago on Google

We had to go back in 3 times before getting our food right. 1) The wings were not saucey whatsoever. We wondered if we were going crazy ordering dry rub. 2) Management SUCKED. They barely spoke to us, gave us attitude from the get-go, threw up their hands and were angry when we had to come back in a second time because they messed it up again! Anyway just don’t waste your time here. There’s another Wingstop 6 miles down the road just go there if you’re craving the Stop ̈ Price per person: $20–30 Food: 1 Service: 1 Atmosphere: 2

Response from the owner 4 months ago

Hi Faith Kappel, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.

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Rachelle Lalapalooza 4 months ago on Google

This location is absolutely awful. Genuinely dreadful and this store isn’t an accurate representation of the chain. I’ve had many other locations and they are either what i expected or beyond. I hope this location shuts down, it’s genuinely a joke and a trashy one at that. If you want wingstop, go to the one in Belden. The staff are amazing and you get chicken when you order instead of the weird little bite sized crappy “wings” this horrible location try’s to pass off as food Meal type: Dinner Price per person: $20–30 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 4 months ago

Thanks for letting us know, Rachelle Lalapalooza. We take all feedback to heart and use it to do better. Reach out at https://wingstop.io/contact_us—we’d like the chance to turn this around and show you what a true Wingstop experience feels like.

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Robin Forgan 4 months ago on Google

I ordered food for 3 people. I should have known to check my food before I took it home since twice before I didn't get all the fries I ordered. This time they gave us a large ranch drsg and we were to have 2 small dressings. They did not give us our chicken tenders and my chicken sandwich came with one side of a bun. Of course if you want your food, you have to go pick it up and by the time you get back to eat your food it is cold. Not to mention the price of gas. When they gave me my food, I still had to ask for the ranch and then had to ask again for my other half of the bun. Appearently they didn't listen about what was missing. There are other places to get chicken that is as God as theirs or better.

Response from the owner 4 months ago

Appreciate the honesty, Robin Forgan. Sounds like we missed the mark on your experience at Wingstop, and that’s not our goal. We’re listening, learning, and committed to improving. Let’s connect at https://wingstop.io/contact_us so we can make it right.

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+1 234-260-3787

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$$$$ Price range per person $20-$30

15 Tommy Henrich Dr NW

Massillon, Ohio, USA

Address

15 Tommy Henrich Dr NW, Massillon, Ohio, USA

Features

Сredit cards accepted Delivery Takeaway No booking Wheelchair accessible

Opening hours

SundaySun	10:30AM-12AM
MondayMon	10:30AM-12AM
TuesdayTue	10:30AM-12AM
WednesdayWed	10:30AM-12AM
ThursdayThu	10:30AM-12AM
FridayFri	10:30AM-12AM
SaturdaySat	10:30AM-12AM