Wingstop

Name: Wingstop
Address: 3814 William Penn Hwy, Monroeville, Pennsylvania, USA
Telephone: +14123243500
Price range: $$
Rating: 3.3

137 votes

#46 of 170 restaurants in Monroeville

ClosedOpens at 10:30AM

Updated 3 months ago

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Nothing can be better than trying nicely cooked boneless wings. At this restaurant, you can order dishes as a takeout. The competent staff works hard, stays positive and makes this place wonderful. Most people say that the service is satisfying. Based on the visitors' feedback on Google, Wingstop deserved 4.3.

Frequently mentioned in reviews

food delivery lunch dinner great service takeaway

poultry duck boneless wings fries chicken

Ratings of Wingstop

Google

(4.3/5)

136

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Visitors' reviews on Wingstop

/ 127

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ALI REHEIM 4 months ago on Google

First time eating inside. They just need to clean the tables on the inside as I was cleaning them and they need to clean the floors. Food was good. They also need a garbage can on the outside for throwing trash. Had to throw my trash over the counter. Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 2

Response from the owner 4 months ago

Hi ALI REHEIM, thank you for sharing your thoughts. We’re glad parts of your visit went well, and we’ll use your feedback to keep improving until we deliver a true 5-star experience.

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LayonTae Gordon 5 months ago on Google

Very disappointed with my experience at this Wingstop location. I accidentally placed a carryout order instead of delivery and immediately called the store 3 separate times to have it canceled before placing a new order. The employee first told me the manager wasn’t there, then later said he was “busy,” but continued assuring me the order WOULD be canceled and that I didn’t need to keep calling. Trusting what I was told, I placed a second order correctly for delivery. When it arrived, multiple items were missing from the bag. I called again and eventually the same “busy” manager got on the phone. Instead of taking accountability for the missing items, he told me to contact DoorDash, even though DoorDash only handles the delivery and not the preparation or packing of the food. He then told me to give him 10 minutes to process a refund for the missing items, hung up the phone, and I never received any refund or follow-up. On top of that, the original carryout order which totaled over $60, still appears to have never been canceled despite me calling multiple times about it. I never received the usual cancellation confirmation or refund email that normally comes when an order is canceled. The excuse later given was that they had “already made the food twice,” referring to the original carryout order that I was repeatedly assured WOULD be canceled. The entire situation was handled poorly from start to finish. Terrible communication, zero accountability, and awful customer service. Food: 3 Service: 1

Response from the owner 5 months ago

Thanks for letting us know, LayonTae Gordon. We take all feedback to heart and use it to do better. Reach out at https://wingstop.io/contact_us—we’d like the chance to turn this around and show you what a true Wingstop experience feels like.

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Jftravels 6 months ago on Google

The wings are so good here. You will definitely come back again. The wings are bigger wings than most places around and they have a good variety of sauces and rubs to go with them. Wingstop also has other items such as boneless wings. You can dine in but there is very limited seating with only two tables inside. Food: 5 Service: 5 Atmosphere: 3

Response from the owner 6 months ago

Thanks for the 4-stars, Jftravels! We’re glad you enjoyed your visit and appreciate the feedback. We’ll keep working to earn that 5-star experience next time you stop by.

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+1 412-324-3500

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$$$$ Price range per person $10-$20

3814 William Penn Hwy

Monroeville, Pennsylvania, USA

Address

3814 William Penn Hwy, Monroeville, Pennsylvania, USA

Features

Takeaway Сredit cards accepted Delivery No booking Wheelchair accessible

Opening hours

SundaySun	10:30AM-12AM
MondayMon	10:30AM-12AM
TuesdayTue	10:30AM-12AM
WednesdayWed	10:30AM-12AM
ThursdayThu	10:30AM-12AM
FridayFri	10:30AM-12AM
SaturdaySat	10:30AM-12AM