Wingstop

Name: Wingstop
Address: 11560 Tamiami Trl E, Naples Manor, Florida, USA
Telephone: +12399209464
Price range: $$
Rating: 1.8

96 votes

#12 of 35 restaurants in Naples Manor

ClosedOpens at 10:30AM

Updated 3 months ago

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If you happen to be near Eagle Lakes Community Park, you can visit this restaurant. In accordance with the reviewers' opinions, waiters serve tasty boneless wings here. Wingstop offers food delivery for the convenience of its clients. If you look through the guests' reviews, the staff is cheerful at this place. Terrific service is something guests like here. There is charming atmosphere at this spot, as visitors find it. But this restaurant is not highly estimated by Google users who assigned it a below average rating.

Frequently mentioned in reviews

customer service

takeaway food delivery lunch dinner

chicken boneless wings fries chicken tenders chicken sandwiches

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Ratings of Wingstop

Google

(3.3/5)

Trip

(2/5)

Visitors' reviews on Wingstop

/ 52

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Trae Siddons 4 months ago on Google

I made an order via wingstops website. The order never arrived, I called this location and the first person I called spoke to put the phone down on me and said no English. I called back and was told the staff can’t check on orders and why they haven’t arrived or not, they eventually said they can’t refund orders that never arrived but also told me I never made an order? I have an order number from wing stop including the location the order was made from. I was told I have to call back at 6pm to speak to a manager after making 3 phone calls to them. The fact that the staff have terrible customer service skills and don’t have the necessities to check on customers orders placed on the website of the company they work for is ridiculous. You should not offer delivery thru your website if you are unable to create a seamless process for the customer to receive there food or receive a refund if the food never arrives. Disappointing and after reading other reviews I can see this location clearly has some issues. I’d like to reiterate, staff at this location are unable to process refunds or correctly access orders made through there companies website. Food: 1 Service: 1 Atmosphere: 1

Response from the owner 4 months ago

Hi Trae Siddons, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.

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Monica Sinnamon 6 months ago on Google

Ordered food online, picked it up and got back to work when realized they didn’t give my 32 oz drink. Called for a refund but no one answers and I couldn’t leave work to go back Service: 1

Response from the owner 6 months ago

Hi Monica Sinnamon, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.

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Gaza Dads 6 months ago on Google

Soda machine sucks

Response from the owner 6 months ago

Hi Gaza Dads, thank you for your feedback. We take every review seriously because it helps us grow. Please contact us at https://wingstop.io/contact_us —we’d love the opportunity to deliver the kind of experience you expect from Wingstop.

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+1 239-920-9464

$$$$ Price range per person $10-$20

11560 Tamiami Trl E

Naples Manor, Florida, USA

Address

11560 Tamiami Trl E, Naples Manor, Florida, USA

Features

Сredit cards accepted Delivery Takeaway No booking Wheelchair accessible Parking

Opening hours

SundaySun	10:30AM-12AM
MondayMon	10:30AM-12AM
TuesdayTue	10:30AM-12AM
WednesdayWed	10:30AM-12AM
ThursdayThu	10:30AM-12AM
FridayFri	10:30AM-12AM
SaturdaySat	10:30AM-12AM