Wingstop

Name: Wingstop
Address: 1700 Wilmington Rd Ste 950, New Castle, Pennsylvania, USA
Telephone: +17244198388
Price range: $$
Rating: 3.6

141 votes

#32 of 161 restaurants in New Castle

Open now 10:30AM - 12AM

Updated 25 days ago

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At this restaurant, order tasty chicken sandwiches. Wingstop is suitable for guests who have supper in a hurry because they can order dishes as a takeout. The well-trained staff welcomes people all year round. Service at this place is something one can name spectacular. The pretty atmosphere will be really just what you need after a hard working day. But many visitors who use Google didn't grant this spot a high rating.

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takeaway Meal

chicken sandwich

takeaway food delivery dinner great service lunch

poultry completo

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Ratings of Wingstop

Google

(3.5/5)

138

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Visitors' reviews on Wingstop

/ 144

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Michael Hodil II 3 months ago on Google

Wings were served cold as if they were sitting there even though my order was supposedly "made fresh." Will not be back. Food: 1 Service: 2

Response from the owner 2 months ago

Hi Michael Hodil II, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.

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Justin Frishkorn (302PyRo) 3 months ago on Google

If Camron isn't the the manager at this location, he should be. Great customer service with him! Honestly he should get a promotion to a district or regional manager! I will be contacting the corporate office to recommend him. . Price per person: $10–20

Response from the owner 2 months ago

Thanks for the awesome review, Justin Frishkorn (302PyRo)! We’re glad we delivered a strong experience and are always striving to make it a 5-star one next time.

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vicki kuhn 8 months ago on Google

We have ordered from here several times and the experience has not been bad, until today!! I had a long day at work. We decided to order wings and watch the Steeler game. We put in a large order, almost $100. I picked it up. I was tired, and I didn't check my order before I left. I made the assumption that for what I paid, it would be right. I put the food in my car and left. Well, I got home and my order of BBQ wings was missing. I called the store b/c I was going to drive back and get them. A 15 min drive one way. The young man I talked to when I picked them up proceeds to tell me if I didn't check the order before I left then they would not honor it cause too many people lie about it to get free wings and that is now their policy???? Seriously!! My husband asked to speak to the manager, he said he was the manager and when my husband proceeded with his complaint, he hung up on him. My husband called back and asked for his name, he advised he didn't have to give that and he would not give the number for a district manager either. So, if you order from here, check your order before you leave the premises, otherwise you are out of luck. Maybe it should be WINGSTOP policy to tell their customers that before they leave!!?? So I'm writing this, hungry with no dinner, cause those were my wings!!! Needless to say WINGSTOP will get no more of my business! Way too many wing places in New Castle to deal with that kind of service! Should have gone to Town and Country like my husband suggested. I didn't want to drive the distance! As far as the quality of the food, it's the McDonalds of wings is all I'll say. But atleast McDonald's will fix a mistake when they make it. Price per person: $80–90 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 8 months ago

Thanks for letting us know, vicki kuhn. We take all feedback to heart and use it to do better. Reach out at https://wingstop.io/contact_us—we’d like the chance to turn this around and show you what a true Wingstop experience feels like.

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+1 724-419-8388

DoorDash Grubhub wingstop.com

$$$$ Price range per person $10-$20

1700 Wilmington Rd Ste 950

New Castle, Pennsylvania, USA

Address

1700 Wilmington Rd Ste 950, New Castle, Pennsylvania, USA

Features

Takeaway Wheelchair accessible Сredit cards accepted Delivery

Opening hours

SundaySun	10:30AM-12AM
MondayMon	10:30AM-12AM
TuesdayTue	10:30AM-12AM
WednesdayWed	10:30AM-12AM
ThursdayThu	10:30AM-12AM
FridayFri	10:30AM-12AM
SaturdaySat	10:30AM-12AM