Wingstop

Name: Wingstop
Address: 400 NY-211 Ste 21, Middletown, New York, USA
Telephone: +18457892319
Price range: $$
Rating: 4.8

306 votes

#122 of 335 restaurants in Middletown

#22 of 49 restaurants in Mechanicstown

#17 of 47 restaurants in Scotchtown

1 more branch in Mechanicstown

Open now 10:30AM - 12AM

Updated 1 month ago

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You will be served nicely cooked chicken wings, garlic parmesan and crispy fries. It's a must to order great lemonade when coming to this restaurant. At Wingstop, you can order food as a takeaway. Most guests indicate that the staff is patient. If you want to enjoy nice service, you should go to this place. Most reviewers note that the dishes have democratic prices. It's usually a good idea to try something new, enjoying the cool atmosphere. But many clients who use Google didn't give this spot a high rating.

Frequently mentioned in reviews

4 Crispy Tenders

lemon pepper

garlic Parmesan

takeaway food delivery lunch dinner great service

poultry chicken

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Ratings of Wingstop

Google

(3.6/5)

282

Trip

(3/5)

Facebook

(3.9/5)

Visitors' reviews on Wingstop

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CUC Secondary School (Caribbean Union College) 2 months ago on Google

Workers were joking around in the food preparation area with one of them lying on the floor when I entered. When ordering I asked the cashier if the worker who was lying on the floor washed his hand before resuming preparing meals. His response was "that is bullshit, of course he washed his hand". I don't accept that kind of disrespect for a customer's concern about the safe preparation of food. Price per person: $10–20

Response from the owner 2 months ago

Hi CUC Secondary School (Caribbean Union College), we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.

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Julian Miranda 5 months ago on Google

Extremely frustrating experience. I placed an order through the Wingstop app, and my order was suddenly canceled. When I called the store, they told me to contact DoorDash even though I ordered directly through Wingstop. After spending about 25 minutes on the phone with the manager trying to figure out what happened, I was told that the food “must have gotten stolen” through DoorDash. To make things worse, they said because my order was large, they couldn’t remake or resend it. Instead, they just refunded my money. No real effort to fix the issue, no replacement, and no proper resolution. I also never received a refund confirmation email, which made the situation feel even more unprofessional. The refund just appeared on my credit card without any communication. I missed out on a specialty item I specifically ordered, wasted a significant amount of time, and ended up without food. This was handled very poorly. Update: The company did reach out after my review, but only directed me to a generic feedback form instead of providing a direct resolution or addressing the situation in a meaningful way. That response felt just as disappointing as the original experience. Based on this experience, I would not recommend this location. Price per person: $40–50 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 5 months ago

Hi Julian Miranda, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.

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kenny D 5 months ago on Google

It’s my fav spot for late-night eats. The wings always taste good. They have a great selection of wings. I came in, wasn’t sure which flavor to get, and Brittany helped me. She was great. Such outstanding customer service Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5

Response from the owner 5 months ago

Wings up, kenny D! Thanks for the love and the perfect rating. We’re fired up to keep delivering bold flavor and great experiences every time you visit.

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+1 845-789-2319

$$$$ Price range per person $10-$20

400 NY-211 Ste 21

Middletown, New York, USA

Address

400 NY-211 Ste 21, Middletown, New York, USA

1 more branch in Mechanicstown

Features

Delivery Takeaway Outdoor seating Сredit cards accepted No booking Wheelchair accessible

Opening hours

SundaySun	10:30AM-12AM
MondayMon	10:30AM-12AM
TuesdayTue	10:30AM-12AM
WednesdayWed	10:30AM-12AM
ThursdayThu	10:30AM-12AM
FridayFri	10:30AM-12AM
SaturdaySat	10:30AM-12AM