Wingstop

Name: Wingstop
Address: 4421 Kent Rd, Stow, Ohio, USA
Telephone: +13309134500
Price range: $$
Rating: 3.6

108 votes

#22 of 83 restaurants in Stow

ClosedOpens at 10:30AM

Updated 2 months ago

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Among different things one can find drink and food at Wingstop

Order good chicken wings. Food delivery is a big plus of this bar. Most reviewers suppose that the staff is cheerful at Wingstop. A lot of guests think that the service is spectacular. But people rate this place below average on Google.

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to Cuyahoga Falls

food delivery dinner great service takeaway

fries chairo cheese chicken poultry

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Ratings of Wingstop

Google

(3.1/5)

102

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Visitors' reviews on Wingstop

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Nick Russo 4 months ago on Google

This review will be for both Wingstop and DoorDash: We ordered Wingstop to be delivered by DoorDash. When the order was delivered we noted that over half of it appeared to be missing. We contacted WingStop and the manager verified that all bags (3 total) were provided to the dasher ("Talia"). We reviewed our security footage of the delivery which confirmed a man delivering two bags, not three. We attempted to contact the dasher with zero response. I reached out to DoorDash customer service who advised that since WingStop processed the payment, they would have to refund us for the order. We spoke with WingStop customer service and they indicated that someone would contact us within 96hrs to facilitate a resolution. It is now past this time frame with no contact. This is incredibly frustrating as we are forced to tip up-front and based on the prevailing evidence, this individual stole our food. This is absolutely unacceptable business practice. We contacted DoorDash and they indicated we would have to reach out to WingStop for a refund since we initially processed the order through them. When I filed a complaint with the BBB, DoorDash again referred us to Wingstop for the refund. We filed a complaint against Wingstop and despite being contacted twice by the BBB, it remains unanswered. Never again, thieves. Food: 3 Service: 1 Atmosphere: 1

Response from the owner 3 months ago

Hi Nick Russo, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.

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Chris 5 months ago on Google

The team was on top of it today. Jam packed and the order was ready when it was supposed to be. Service: 5 Order type: Takeaway Meal type: Dinner Price per person: $10–20

Response from the owner 5 months ago

Hi Chris, your 5-star review made our day at Wingstop! We’re so glad you had an amazing experience and can’t wait to serve you again soon.

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Kyler 5 months ago on Google

The food was top tier extra crispy like I like it! The service was great. I went in and was taken care of immediately, I felt like a valued customer. James is one of the guys who made sure everything was as expected. I will be going back. Food: 5 Service: 5 Atmosphere: 5 Order type: Takeaway Meal type: Dinner

Response from the owner 5 months ago

Hi Kyler, your 5-star review made our day at Wingstop! We’re so glad you had an amazing experience and can’t wait to serve you again soon.

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+1 330-913-4500

Order via Grubhub

Fast food, Cocktail bars

$$$$ Price range per person $10-$20

4421 Kent Rd

Stow, Ohio, USA

Address

4421 Kent Rd, Stow, Ohio, USA

Features

Сredit cards accepted Delivery Takeaway No booking Wheelchair accessible

Opening hours

SundaySun	10:30AM-12AM
MondayMon	10:30AM-12AM
TuesdayTue	10:30AM-12AM
WednesdayWed	10:30AM-12AM
ThursdayThu	10:30AM-12AM
FridayFri	10:30AM-1AM
SaturdaySat	10:30AM-1AM