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10:46AM - 10:16PM
Updated 3 days ago
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Guests don't highly appreciate bao at this restaurant. Food delivery is a big plus of Wow Bao. From the visitors' point of view, the staff is unprofessional here. Disappointing service is something that people don't like at this place. In accordance with the reviewers' opinions, atmosphere is peaceful here. Clients rate this spot below average on Google.
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Visitors' reviews on Wow Bao
/ 33
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Denise Benchocron
3 months ago on Google
I ordered take out and this was horrible. I ordered 2 Bowls orange chicken with fired rice. And I received steamed rice swimming in orange sauce with burnt chicken on top. The portion of my order looks like the left overs you take home. The account of food is like a kids size menu order. I am extremely upset this was a waste of money.. and not only that I couldn't even get a refund. Food: 1 Meal type: Dinner Price per person: $10–20
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Bobbi Beeson
4 months ago on Google
Never had this food before and never will again. Their food has no flavor and it said it comes with dipping sauce. I was disappointed that it did not come with sauce, maybe it would've tasted a bit better. Idk where they get the nerve to charge the prices they do and im about to cancel doordash bc they have the restaurant rated 3.5 stars when it obviously has only 1.6, and if I didn't have to give it 1 star I wouldn't rate it anything. This place should be permanently closed like the 1 in wilkes barre. Food: 1 Order type: Delivery Meal type: Lunch Price per person: $10–20
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Vernon Kalugdan
2 years ago on Google
As others have said this is a ghost kitchen run by Wow Bao through TGI Fridays. I wanted to give the benefit of the doubt and disregard all the bad reviews. I’ve grown up with fresh home made bao and just had that craving. This isn’t a knock on TGI Fridays as they are operating under an agreement. Having had TGI Fridays food in the past, I’d say their cooking of Wow Bao foods is limited to the constraints of an unsteady customer base and frozen supplies. I’ve been told by TGI Fridays this operation has been ongoing for over a year. If this food is representative of Wow Bao’s quality and business model I’d be ashamed to work for their leadership. TGI Friday’s food is markedly better than what I just received. Service from TGI Fridays was nice, very cordial and accommodating staff. There is a dedicated person for handling of the ghost kitchen orders. They do not have menus but were happy to verbally describe their offerings. I used the online google page to search and decide. The ordering and checkout is typically door dash or the like, I ordered at the checkout and pickup area which is their drink station in the back of the main restaurant adjacent to the kitchen itself. I was advised my order would take approximately 20 minutes and my order took in fact approx 20 minutes and I’ll assume I received it just as it was completed off the ticket. No significant complaints with the service other than a physical menu would be nice. Now the food. The bao is the main desire i had and as their name is Bao Wow I was excited to try what I’ll assume their prized offering is. The bao is clearly frozen. They are very tiny, soggy, and they came out luke warm to cool. Their fillings of Mongolian beef and teriyaki chicken had a lack of true flavor. You can taste the flavors but they are so distant from existing frozen on a shelf until called upon to be steamed. The buns, I can anttest, taste ans if and are in fact steamed, which from frozen will lead to a soggy bottom that falls apart. You also will get a sticky heavy chew rather than a moist fluffy and soft texture. The chicken egg rolls seem to suffer the similar issues from sitting frozen. They have a fried crunch but the filling is where it’s apparent they have sat again frozen. The color of the chicken appears dull, dark, and blended to its close neighbors of vegetables. Again the flavors seem to be there but still lacking and bland. I would prefer a run of the mill corner store Chinese food restaurant egg roll to this. Clearly those are frozen as well, but these seem to carry the appearance of freezer burnt innards. The orange chicken had an air fried appearance. I have an air fryer and have been able to produce chicken with a slight crust but flavorful, juicy, tender chicken inside. This is not what I received. What was not coated with orange sauce was dry, hard, crispy, overcooked possibly. The chicken had a crunchy outside and dry dull flavorless inside. Also cool despite receiving my order supposedly at the time of completion. My assumption is the frozen aspect affecting all of the food except the rice. The rice honestly wasn’t too bad. Fresh, soft, fluffy, slightly soggy w parsley and a few tiny bits of veg. Wow Bao should rethink if this is how they want to be known. Stick to your dedicated shops and rethink the frozen foods. Quality over quantity. Selling food like this will not create a repeat customer. I would however visit TGI Fridays with my family again for legit TGI Fridays food. Additionally, I have had excellent food from other ghost kitchens and pop ups. Even some food trucks are more impressive than this Wow Bao offering. The portions are small, the food is mediocre, the price you’ll pay for what you’ll get is shameful. You’ll be left hungry, lacking, and wanting, and lighter in the pocket while not understanding why. Food: 1 Service: 4 Atmosphere: 1 Order type: Takeaway Meal type: Lunch Price per person: $20–30
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Price range per person
$20-$30
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Address
620 Scranton Carbondale Hwy, Scranton, Pennsylvania, USA
Features
Delivery
Wheelchair accessible
Opening hours
| SundaySun | 10:46AM-10:16PM |
| MondayMon | 10:46AM-10:16PM |
| TuesdayTue | 10:46AM-10:16PM |
| WednesdayWed | 10:46AM-10:16PM |
| ThursdayThu | 10:46AM-10:16PM |
| FridayFri | 10:46AM-10:16PM |
| SaturdaySat | 10:46AM-10:16PM |
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