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Response from the owner
a month ago
Dear Valued Guest, Thank you for your feedback. We're sorry to hear that your experience at Xi fell short of expectations. While we're glad you enjoyed the fried rice, salted egg prawns, and ambiance, we regret the lapses in service, the presentation of the roast duck, and your disappointment with the Old Fashioned. Your comments have been shared with the team for review, and we appreciate you bringing these concerns to our attention. We hope to have the opportunity to provide you with a much better experience in the future. Warm Regards, Xi Team