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If you like Chinese cuisine, then this restaurant is worth visiting. You can have tasty rice soup, pot stickers and mongolian beef at Yen Ching Restaurant. The cooks here prepare good pancakes and tasty biscuits. You will enjoy delicious beer at this place. Visit this place and try great tea.
The cosy atmosphere of this spot makes customers feel relaxed and have a nice time. The nice staff at this restaurant can demonstrate how much they value their clients. The terrific service is something these restaurateurs care about. From the guests' point of view, prices are affordable. Based on the visitors' opinions, the decor looks cute. Yen Ching Restaurant is ranked 4.2 within the Google grading system.
Best in the city
This award is based on the analysis of multiple factors, including reviews, ratings, and user engagement trends on Restaurant Guru.Beautiful interior
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Visitors' reviews on Yen Ching Restaurant
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russell McCaw
2 days ago on Google
Met with friends for lunch. Thenfood was flavorful and the portions were good. Had Mongolian beef, had quslity beef and the veggies still had somr body to.them.. flavor was spot on. Resturant was somewhat busy for a weekend. Staff levels seemed a bit lite. Had the sound of.their to go service phone ringing thru a good.portion our visit. Was a bit annoying. Price was reasonable. We will return Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 3 Group size: 3-4 people Parking space: Plenty of parking Parking options: Free of charge parking lot
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Theresa Kaiser
3 days ago on Google
Food was delicious. Service superior! Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Honey Walnut, Almond Chicken, Sizzling Rice Soup
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Christina
2 years ago on Google
CHEATED.Stay far away from this place unless you want to be scammed.I was an original customer of Yen Ching restaurant years ago then moved away. I returned to town 3 weeks ago and placed a large order over $100 for take-out at the restaurant. First off, the area where the restaurant is located is no longer safe. Scary. At first sight, I thought the restaurant was closed down. The entrance looks like its been through a fire. You can barely make out “Yen Ching” through the blackened soot.After arriving home with my order, we thought the food was “okay” but noticeably different was their signature sizzling rice soup. According to their menu description: soup with shrimp, water chestnuts, mushrooms and sizzling rice. I remembered I used to love it so I ordered the XXL size($20). It was truly so disappointing… only broth, sizzling rice, a scant amount of frozen carrots, peas and a topper of floating spinach leaves. No shrimp, mushrooms or water chestnuts!Fast forward to my next visit to Yen Ching… in the following week. I decide to give them another chance thinking it must’ve been an honest mistake where they missed putting in the main ingredients. This time I order another XXL size of sizzling rice soup and I make mention of the missing ingredients on my previous order. The lady assures me it’s “all in there”. I drive home and guess what … it’s worse…again No shrimp. No water chestnuts. No mushrooms. I’m furious now. Now I feel cheated. I’m throwing a dinner party with the sizzling rice soup as the first course and now it looks like I’m serving hot water with a pea in it.I quickly called the restaurant and explained what happened. I told them I was upset and embarrassed about what they had given me to serve my guests. I let them know it’s happened to me twice in the last 2 weeks and it’s unacceptable. I asked them for either a refund or even a credit. “Alex” put me on hold for several minutes while he spoke to someone who had authority then promptly dropped my call. I called back and he said “there wasn’t any shrimp supposed to be in there and they don’t take special requests ????I explained to “Alex” how all the ingredients were listed on the giant billboard sign menu they have out when you first walk in and that the shrimp, along with all the other missing ingredients were clearly listed in the description and were definitely supposed to be in that soup- that’s why I ordered it! Basically, we went round and round for over 15 minutes with him giving me a bunch of excuses and placing me on more holds finally saying he had the authority to issue a credit or refund but wasn’t going to because in his words, “there was nothing inherently wrong with the soup”. What a joke! Then don’t have a misleading menu sign or they need to black out the ingredients that won’t be in the soup so a person knows what they are getting. False advertising. The 15 min. phone call on top of my experience was a waste of my time! It was surreal. I felt as if I had went to Macdonald’s ordered a cheeseburger and only got the buns, ketchup and mustard. Who wouldn’t feel cheated and upset!Ultimately, I’m shocked the restaurant has such poor customer service skills and wouldn’t even correct their $20 mistake by issuing a credit or correction. At the very least give an apology in order to try and retain a customer. I would’ve spent hundreds of dollars there in future visits had they done that. Instead, I’m writing a bad review. Poor business acumen.I feel as though I’m not the only one this has happened to at Yen Ching.Bottom line:I will NEVER set foot in your Yen Ching restaurant again to be embarrassed by or taken advantage of and I’ll tell everyone I know how poorly I was treated as a customer. Terrible-
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Address
8765 S Tacoma Way, Lakewood, Washington, USA
Features
Delivery
Takeaway
Outdoor seating
Сredit cards accepted
Booking
Wheelchair accessible
Wi-Fi
Parking
TV
Opening hours
| SundaySun | 11AM-9PM |
| MondayMon | 11AM-9PM |
| TuesdayTue | 11AM-9PM |
| WednesdayWed | 11AM-9PM |
| ThursdayThu | 11AM-9PM |
| FridayFri | 11AM-9:30PM |
| SaturdaySat | 11AM-9:30PM |
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