Yo So Cool

Thank you so much for stopping in and for the kind works. John always tries to help quickly when something isn't working. And yes, with self-serve it's easy for the cups to get a little enthusiastic. Everything is priced by weight, so keeping an eye on scale can help. We appreciate you sharing your experience.

Stephany....Thank you for taking the time to share your experience. This is not the level of service we want for any of our guests, and I’m sorry that you and your son didn’t feel acknowledged or assisted. You should always be greeted and helped promptly, whether the store is busy or not. We will be addressing this with the team so we can make sure trays are our customers are attended to right away. We appreciate you bringing this to our attention, and we hope you’ll give us another chance to provide the friendly, attentive service you should expect and that we are known for. You can contact our store manager John; he is very attentive.

Thank you Adam..great review! . Happy you found us.