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Response from the owner
4 months ago
Hi BunnyBou14, Thank you for taking the time to share your feedback. We're very sorry to hear that your recent orders were incorrect and understand how frustrating that must be, especially when your requirements were clearly stated on the order. Providing accurate orders is something we take seriously, and it's disappointing to hear that we've fallen short on more than one occasion. We appreciate you bringing this to our attention, as it helps us identify areas where we need to improve with our team and processes. We'd welcome the opportunity to make this right. If you're willing, please contact us directly on rathmines@zambrero.com with details of your orders so we can investigate further and address the issues internally. Thank you again for your feedback, and we hope we'll have the chance to provide you with a much better experience in the future. Kind Regards, Zambrero Rathmines Team.
