Zio's Pizzeria

Name: Zio's Pizzeria
Address: 1109 Howard St, Omaha, Nebraska, USA
Telephone: +14023442222
Price range: $
Rating: 4.8

3265 votes

#60 of 456 pizza restaurants in Omaha

2 more branches in Omaha

ClosedOpens at 11AM

Updated 12 days ago

Add a photo

17 photos

You can visit this bar after visiting Gene Leahy Mall. Zio's Pizzeria is recommended for the Italian cuisine offered. Many guests come here to enjoy perfectly cooked thai chicken, Bbq pizza and pizza salads. You can have good chocolate cakes and tasty ice cream at this place. In accordance with the visitors' opinions, waiters serve good draft beer. You will hardly forget delicious lemonade, bread drink or coffee that you can drink.

Food delivery is an important advantage of this spot. The pleasant staff works hard, stays positive and makes this place wonderful. If you want to experience nice service, you should go to this bar. Prices are found attractive here. There is a comfortable atmosphere and modern decor at Zio's Pizzeria. This place is rated on Google 4 by its clients.

Frequently mentioned in reviews

zio’s

while visiting Omaha

garlic knots

marinara Sauce

slice of pizza

the Grand Finale

annoyed

frustrating

the oven

of plastic

See allLess

Ratings of Zio's Pizzeria

Zomato

Foursquare

Google

Trip

(3.9/5)

298

Facebook

(4.2/5)

512

Visitors' reviews on Zio's Pizzeria

/ 737

Search visitors’ reviews

Add your review

Request content removal

Chris Tolliver a month ago on Google

Today my wife, my family, and I went to Zio’s Pizza in downtown Omaha for lunch. What happened while we were there bothered us enough that I feel it needs to be shared. A gentleman came into the restaurant who appeared to possibly be homeless or going through a difficult time. I do not know his story, and I am not going to pretend that I do. He asked about the prices of a couple of items, was seated, ordered food, and began eating. Later, the manager, Jeff, came in. When he saw the gentleman sitting there, his demeanor immediately appeared to change. He went to the man’s table and asked if he was ready to check out. The gentleman said yes and asked what he owed. He was told his total was around $8. He reached into his pocket, pulled out several one dollar bills, and began counting them. Before he could even finish, Jeff told him he did not have enough money and told him he needed to leave. The gentleman asked if he could at least take the food he had already been eating with him. He was told no. The food was taken from the table, thrown into the trash, and the gentleman was told to leave. Watching this happen in front of my wife and family was heartbreaking. We decided we were going to pay for his meal, but by that point he had already been put out of the restaurant. We gave him the pizza we had left over instead. His gratitude over something so simple was something I will not forget. Afterward, Jeff came to our table and explained why he handled the situation the way he did. I understand that businesses in downtown areas may regularly deal with difficult situations involving homelessness, people unable to pay, or individuals coming into their establishments. I understand that a restaurant has to have policies, protect its business, and deal with situations that customers may know nothing about. But none of that removes the responsibility to treat another human being with dignity. I told Jeff that if the food was going into the trash anyway, why not simply let the man take it? My wife and I have traveled to parts of the world where we have seen poverty and living conditions that are difficult to describe. We have spent a significant part of our lives trying to help people who are struggling. Maybe that is why watching this hit us so hard. This review is not about whether a restaurant has the right to require someone to pay for their food. Of course it does. It is about how we treat people when they are down. There was a way to handle this quietly. There was a way to pull the gentleman aside. There was a way to ask how much money he had. There was a way to find out if another customer might be willing to cover the difference. There was even a way to tell him he needed to leave while still allowing him to walk out with his dignity intact. Instead, from what we witnessed, a man who appeared to have very little was embarrassed in front of an entire restaurant, his partially eaten food was thrown away, and he was sent outside. That is the part I cannot understand. You never know someone’s story. You do not know if the person standing in front of you lost his job, lost his family, is battling mental illness, slept outside the night before, or simply made a lifetime of bad decisions. None of those things determine whether he deserves basic human dignity. Policies matter. Money matters. Businesses have to survive. But humanity matters too. Sometimes the measure of who we are is not how we treat the people who can do something for us. It is how we treat the person who seemingly has nothing to offer us in return. I sincerely hope Zio’s Pizza leadership takes a serious look at what happened today, not simply from the standpoint of restaurant policy, but from the standpoint of compassion, dignity, and how employees and managers handle vulnerable people. That gentleman may forget what he ate today. I doubt he will forget how he was made to feel. And neither will my family. Food: 3 Service: 1 Atmosphere: 1 Order type: Dine in

Response from the owner a month ago

Hi Chris, sorry to hear about this for you and your family. Not certain if it was handled correctly or not. We do unfortunatly get random homeless in this restaurant. We’ve learned when we do help them out occasionally it finds away for them to come in repeatedly. Sometimes people feel sorry for them and some customers complain how can we can let them in and beg from customers. We cannot win. I’ll speak to the managment however and make sure we handle the correct way in the future. Again, sorry for your experience. Zios Pizza.

Show replies (1)

Request content removal

Kassandra Hebert a month ago on Google

Went in at 3:30pm, the place was empty. I understand that pizza oven create heat, but I don't enjoy sweating while I am sitting waiting for my food. The pizza was, okay-ish. The sauce basically tasted like tomato flavored water which made the crust underneath soggy. Really disappointed that I wasted money on that experience. Food: 2 Service: 1 Atmosphere: 1 Order type: Dine in Price per person: $10–20

Response from the owner a month ago

Hi Kassandra, we are very sorry for the heat today. Technicians working on it for 3 days and parts ordered from Texas. Again we apologize. Hopefully you give Zios a try again in the future.

Show replies (1)

Request content removal

Rome Cottrell 4 years ago on Google

I just order some food tonight from Zio's Pizzeria located in the Old Market here in Omaha, Nebraska. My order was great and the atmosphere was spectacular . If you have sometime this month drop by Zio's Pizzeria for some great food and a wonderful atmosphere .

All reviews

+1 402-344-2222

Pizza , Italian , Gluten-free