bp

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Updated 2 months ago
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Bp is pretty near The Runway Visitor Park. Most people have noticed that you can drink good coffee at bp. Most guests point out that the staff is appealing. According to the guests' opinions, this place is well known for its fast service. Delicious dishes at reasonable prices are provided here. But many visitors who use Google didn't give this spot a high rating.

Ratings of bp

Visitors' reviews on bp

/ 89
D
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Night staff a male boy is very rude need to learn manners or teach them before hiring. We respect the staff but they need to respect custmers aswell
b
5 months ago
Thank you for your feedback, Daniyal. We sincerely apologise for the experience you had with our night staff. At bp, we value our customers and are committed to providing respectful service. We will address this matter internally to ensure our team meets the standards our customers expect. Your input is essential in helping us improve, and we appreciate you bringing this to our attention. Please feel free to reach out to us directly at either careline@bp.com or 0800 402402 if you would like to discuss this further.
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A
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I stopped at this petrol station this morning, and it honestly felt like I’d walked into a customer-service black hole. The old woman at the till acted like serving customers was some kind of personal inconvenience. No hello, no basic courtesy — just a cold stare and the kind of attitude that could sour anyone’s day. Every response was clipped, dismissive, and borderline hostile, as if I’d interrupted her by daring to buy fuel in a petrol station. The whole interaction was so unnecessarily rude that I walked out feeling annoyed before my day had even started. If this is the level of service they think is acceptable, they seriously need retraining — or at least someone who remembers that customers are people, not interruptions.
b
8 months ago
Dear Aron, we sincerely apologise for your experience at our bp station. This is not the level of service we aim to provide. If you'd like to address your concerns with our customer service team, please reach out at either careline@bp.com or 0800 402402. Your feedback is invaluable, and we will address this issue with our staff to ensure it doesn't happen again. Thank you for bringing this to our attention.
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A
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Visited this BP station this morning to refuel. Pump 1 had no sign indicating it was out of order, but it wouldn’t dispense fuel. I initially thought it needed confirmation from inside, but after waiting a couple of minutes, nothing happened. When I went inside, a staff member told me to use self-service, assuming I was waiting to pay. I explained the pump wasn’t working. I went back outside, heard an unclear announcement, and tried Pump 2 — which also didn’t work. Another staff member eventually came out to help, but it turned out there was a technical fault with the pumps. There were no signs to inform customers, causing unnecessary delays. If you’re on your way to work in the morning, be prepared for potential time-wasting issues at this station.
££££ Price range per person £7-£18
bp on map
© OpenStreetMaps contributors
2B Sunbank Ln
Hale, England, United Kingdom
Address
2B Sunbank Ln, Hale, England, United Kingdom
Features
Сredit cards accepted Wheelchair accessible
Opening hours
SundaySun Open 24 hours
MondayMon Open 24 hours
TuesdayTue Open 24 hours
WednesdayWed Open 24 hours
ThursdayThu Open 24 hours
FridayFri Open 24 hours
SaturdaySat Open 24 hours
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