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Response from the owner
a month ago
So sorry for the wait, 40 minutes for a milkshake is definitely not the experience we want, especially when it's a staffing issue and not on you. We hear you on the AC too, and we'll pass this along so it gets addressed. Please use code THANKYOU10 on your next order at sugarushny.com for $10 off, we'd love another chance to get it right.