tent Capi Playa

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1119 votes
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The exterior of tent Capi Playa
The interior of tent Capi Playa
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Food at tent Capi Playa
Meals at tent Capi Playa
Food at tent Capi Playa
Meals at tent Capi Playa
Food at tent Capi Playa

According to the reviewers' opinions, waiters offer tasty parfait here. Tent Capi Playa has good coffee among its drinks. The convenient location of this place makes it easy to reach even in rush hours. The staff is said to be creative here. The fine service is a big advantage of this spot. A lot of guests suppose that prices are average for what you get. 4.4 is what tent Capi Playa got from the Google rating system.

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Ratings of tent Capi Playa

Visitors' reviews on tent Capi Playa

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S
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We stayed for one night. Unfortunately, our experience was disappointing. My parents were assigned a room in the older section of the hotel, which had an unusual and uncomfortable air-conditioning unit. When I checked in, I specifically requested the best available room for my parents, as their flight was delayed by two hours and they were unable to arrive with me. Thankfully, we were only staying for one night. On a positive note, the night concierge, who was also working at the bar, was very welcoming and arranged drinks for us when my parents arrived late. We also enjoyed a good breakfast the following morning. Service: 4
t
a month ago
Hi Simone, Thank you for taking the time to share your observations, they have been noted and passed on to the relevant team. Feedback like yours helps us keep improving every day. Nonetheless, it is great to know that the warm welcome and the brunch experience left a positive mark despite the short stay. We hope to welcome you back in the future. Take Care, tent Capi Playa
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Really nice hotel with amazing views. Room is perfect. I need to point out the Service which Daniel gave me. Best guy! Service: 5
t
2 months ago
Hello Melih, Thanks for sharing your thoughts on our hotel! We're so glad you enjoyed every aspect of your visit! Daniel's dedication reflects the essence of Tent Hotels: creating connections through attentive service. We can't wait to welcome you back for another fantastic experience. See you soon! tent Capi Playa
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M
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The day I checked in to Tent Capi Playa, an older gentleman at the front counter seemed happy to help by giving us a rundown of the hotel and told us there was unlimited breakfast. Given that it was early check in, breakfast was still available. When my girlfriend and I were eating, he yelled at us in front of the whole restaurant, saying “you are not allowed, you are not allowed, breakfast is not included!”. The gentleman later apologized for being rude but then told me I had to pay for breakfast, stating that it’s in the terms and conditions. However, he was the one who told me it was unlimited and never mentioned I could not eat on the day I checked in. He tried to charge my girlfriend and I 30 euros to eat, when we only got 1 plate as we went do eat at 1:00 and breakfast ended at 1:30. The gentleman was forcing me to pay, but eventually got his boss, Ana, who was lovely and told us not to worry about it. So this was my first impression of the hotel. The rooms were great to be honest, but the only issue were the beds and sound proofing. The beds drift apart very easily if you are trying to share a bed, hence why I was woken up multiple times by people above, and beside our room shifting the beds back together. The walls and ceilings are like paper, so this may be tough for light sleepers. The brunch was pretty good to be fair, the only issue I’d say would be the lack of variety. Location was also really good. Other than mentioned above the hotel was okay. I probably would have paid a little extra to stay at a different hotel, offering better sound proofing, and a receptionist who doesn’t yell at me in-front of others within my first 2 hours of being at the hotel. Service: 1
t
8 months ago
Dear Michael Puzzo, Thank you very much for your stay with us and your valuable review of our tent Capi Playa. We do appreciate both positive and constructive comments, therefore your remarks and suggestions concerning the stability of the beds along with the soundproof insulation of the rooms will be taken in consideration in our regular meetings with the hotel Management. As for the incident described with breakfast/brunch on arrival, please note that arriving today involves enjoying breakfast the following day as standard practice in the hospitality sector. Either way, please accept our apologies for how our receptionist acted in his approach. Be assured we will keep on working hard to improve our service and make our guests feel like home. Looking forward to seeing you again in the future to show you the improvements made in all areas of the hotel. Kind regards, Susana Cuesta, Customer Experience. tent CAPI PLAYA
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tent Capi Playa on map
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Carrer de la Costa Brava, 4
Palma, Balearic Islands, Spain
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Carrer de la Costa Brava, 4, Palma, Balearic Islands, Spain
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