vida e caffe - Airport Shell

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352 votes
ClosedOpens at 6:30AM
Updated 2 months ago
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Club sandwich at vida e caffe - Airport Shell
Grilled cheese sandwich at vida e caffe - Airport Shell
The interior of vida e caffe - Airport Shell
The exterior of vida e caffe - Airport Shell

Being at this restaurant, taste nicely cooked pizza, chicken club sandwiches and chicken. A selection of great latte is offered to guests. The nice staff meets you at vida e caffe - Airport Shell all year round. Prompt service is something that visitors highlight in their reviews. Expect the cozy atmosphere at this place. Google gives it 4 so you can choose this spot to spend a good time here.

Ratings of vida e caffe - Airport Shell

Visitors' reviews on vida e caffe - Airport Shell

/ 169
Rita Rhyme Request content removal
I would like to express my disappointment regarding the customer service I received at Vida Café, Airport Shell. I am a regular customer and frequently purchase breakfast from this branch. My usual orders include a croissant with no cheese, coffee without milk, hot chocolate without milk, and occasionally a chicken wrap. Unfortunately, despite my repeated requests, milk is often added to my hot chocolate. Today, before placing my order, I politely asked the staff why my order is frequently prepared incorrectly. To my surprise, two staff members responded that they had never seen me at the café before. The staff members I usually purchase from are two ladies, and they are familiar with my regular orders. However, the two employees I spoke with today insisted that they had never seen me before. One of them continued to say she did not remember me, even after I tried to explain that I am a regular customer. What disappointed me most was the lack of an apology or any effort to address my concern. Instead, I felt dismissed and treated as though I was being untruthful about being a customer. The conversation became uncomfortable due to the attitude displayed, so I decided to stop discussing the matter. I believe the staff would benefit from additional customer service training. Customers should be treated with respect, and concerns should be handled professionally and courteously. Whether or not a staff member remembers a customer should not be the focus when a legitimate complaint is raised. I value the products at Vida Café, which is why I continue to patronize the branch. However, I was disappointed by this experience and felt compelled to bring it to your attention. I hope appropriate steps will be taken to improve customer service and ensure that customers are treated with respect. Thank you for your time and attention. Meal type: Breakfast Price per person: GH₵100–150 Food: 1 Service: 1 Atmosphere: 1
Maame Tabuah Ankoh Request content removal
Food: 5 Service: 5 Atmosphere: 4 Meal type: Breakfast
Zeus Request content removal
Nice .. could have been a lil. Better. Told not to give ice, but got ice and also cold coffee did not have sugar, but overall nice. Meal type: Other Price per person: GH₵100–150 Food: 3 Service: 3 Atmosphere: 3
$$$$ Price range per person GHS 50 - GHS 150
Shell, Airport, Airport Bypass Rd
Accra, Greater Accra Region, Ghana
Address
Shell, Airport, Airport Bypass Rd, Accra, Greater Accra Region, Ghana
Features
Сredit cards accepted Delivery Takeaway Wheelchair accessible
Opening hours
SundaySun 6:30AM-10PM
MondayMon 6:30AM-10PM
TuesdayTue 6:30AM-10PM
WednesdayWed 6:30AM-10PM
ThursdayThu 6:30AM-10PM
FridayFri Open 24 hours
SaturdaySat Open 24 hours
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