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Try perfectly cooked onion strings. Visit this place and order delicious root beer. This fast food will offer you great coffee.
A&W is well known for its great service and friendly staff, that is always ready to help you. The modern decor and charming atmosphere let guests feel relaxed here. But this place hasn't earned a high rating from Google users.
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Visitors' opinions on A&W Canada
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Karin DeAbreu
16 days ago on Google
I placed a mobile order 10 minutes before arriving at the drive thru. There was a car ahead of me but I saw her order on the screen and it was only a single mozzaburger. Once I placed my order it took 25 minutes to get my food. Also when I finally got the order I didn’t get a tray for my drinks because they were out. Totally unacceptable that it took that long. Service: Take out Meal type: Dinner Price per person: CA$10–20 Food: 5 Service: 1 Atmosphere: 1
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Damanpreet Singh
18 days ago on Google
We ordered very different thing like we ordered 5 chicken paties in one burger But there is huge politeness to give us our order by navdeep. Appreciate her behaviour. Service: Take out Food: 5 Service: 5 Atmosphere: 5
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JJ Y
2 years ago on Google
Given A&W every chance I could before I decided to write this review. I would not support and give business to them anymore because of how this company deals with issues/problems customers encounter.I have been going to this location for a while and the experience has been good, but this one time I tried using a coupon from their app on the phone, and as you know you had to tap it in front of the cashier since it does have a timer before it expires. Anyways, the coupon code for some reason did not work but I was not told and was charge another amount and only found out after I was asked to pay the amount. I asked the staff why is this the amount and they said they can't put it through and gave me another discount which was less than the discount I was suppose to get. This is all fine and I paid anyways and drive off with the food.Afterwards I contact A&W via their official website voicing the concern/feedback/complaint w/e you want to call it. So no reply after several attempts. I proceeded to message A&W Canada on facebook messenger and received a reply saying I would be contacted. Several weeks later, I was contacted by Emily (Manager AW) and was asked to provide details of the visit and proof of receipt. I submitted what was asked and never heard back. This was dating back to Dec 27, 2021 when I was initially contacted by Emily via email. I responded back with the information requested on Jan 3, 2022. Since then til this date March 24, 2022. I have not received any reply whatsoever. On two other occasions, Jan 30, 2022 and March 15, 2022, I replied back to the email conversation and asked for a follow up and sadly, radio silence.Overall, a bad experience.
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Address
10909 Yonge St, Richmond Hill, Ontario, Canada
Features
Сredit cards accepted
Parking
Delivery
Takeaway
No booking
Wheelchair accessible
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