Arby's

Name: Arby's
Address: 2104 S Main St, Wake Forest, North Carolina, USA
Telephone: +19195566724
Price range: $
Rating: 3.5

917 votes

#16 of 188 fast food in Wake Forest

ClosedOpens at 10AM

Updated 12 days ago

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Arby's’s burgers will suit different tastes

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This fast food offers you good turkey sandwiches, grilled turkey and gyros. Try tasty apple turnover, chocolate cookies and biscuits. Delicious milkshakes are among the tastiest drinks to degust.

At Arby's, you can order a takeout. A number of guests highlight that the staff is knowledgeable at this place. Many visitors find that the service is cool. When you enter this place, you notice the pretty atmosphere. But this place is not highly estimated by Google users who provided it a below average rating.

Frequently mentioned in reviews

roast Beef

the drive thru

meat fries sandwiches turkey beef roast beef burgers cheddar sandwich

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Ratings of Arby's

Zomato

(3.1/5)

Foursquare

(6/10)

Google

(3.7/5)

840

Trip

(2.7/5)

Facebook

(3/5)

Visitors' reviews on Arby's

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MarYahna 2 months ago on Google

Terrible experience. No apology, nothing lol. Every time I come here there’s never a lot of people, if any at allYet, I always have to wait an insanely long time for my (very small) orders. I’ve been here for over 30 minutes waiting on sliders and mozzarella sticks lol. I’ve seen MULTIPLE orders be passed out incorrectly while I’ve been waiting. Check your food. It’s likely wrong. :) Meal type: Lunch Price per person: $10–20 Food: 3 Service: 1 Atmosphere: 1

Response from the owner 2 months ago

An empty restaurant should mean lightning-fast speed, so waiting over thirty minutes for sliders and mozzarella sticks is completely unacceptable. You deserve hot, fresh finger foods served up in a flash, MarYahna. We are stepping in with the local store leadership immediately to get this slow and disorganized kitchen back on track.

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Miranda Kaye 2 months ago on Google

Absolutely terrible staff. Everyone here has a poor attitude and is completely uninterested in providing anything that closely resembles good service. They love to have you pull up and wait for your food (so they can manipulate their drive-thru timer) and then will leave you hanging out front for 10 minutes wondering if you’ll ever get the food you already paid for. If you refuse to pull forward you’ll be told you HAVE TO and have the window slammed in your face. This is how we’re treating paying customers these days. So completely pathetic. I’d give the service a negative rating if I could.

Response from the owner 2 months ago

This is definitely not the bold, friendly service we aim for at Arby’s. We’re sorry our team missed the mark on hospitality and for the long wait in our Drive-Thru, Miranda. We'll review it to ensure we're providing the experience you expect.

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Aisha Lewis-Scott 7 months ago on Google

This was my first visit to this Arby's location. I stopped there to purchase carryout for my husband and myself since it wasn't crowded (only 2 cars in the lot and one patron dining inside). Although the staff was friendly, greeted me, and was helpful in answering any questions I had, the orders I placed were made incorrectly and the ingredients used were of poor quality and definitely not fresh. (1) I ordered a turkey, bacon, and cheese on marble bread with no red onion and added crispy onion: the cheese slice was old and had begun crusting on the edges and part of the center - I had to throw it away. And the sandwich had red onions on it even though the order said to remove them I DESPISE raw onions and hate their scent and taste. I had to take them off the sandwich but their taste still affected the sandwich where they touched. (2) My husband ordered a roast beef sandwich with cheese sauce and crispy onions, 2 potato cakes and a Powerade drink: there was NO cheese sauce on the sandwich at all - cheese sauce is an extra cost so now we lost the value of what we paid for. (3) We also ordered an extra roast beef sandwich (free from signing up through the app) with cheese sauce (extra cost) and honey mustard dipping sauce: again, there was no cheese sauce AND no dipping sauce with the order - again, we lost the value of what we paid for. The Powerade drink was full of carbonated water but contained little syrup which indicates the drink machine wasn't set to mix properly. And the potato cakes weren't fresh and were mushed more like wet hashbrowns. Unfortunately, we didn't discover all of these issues until we got home and it was too far and too late to head back to the store. If the kitchen is out of cheese sauce and dipping sauces, they should let the customer know so he or she can decide if they want to change their order or are okay with a substitution. Even for carry out, let the customer know rather than not providing the item (especially ones that cost extra) and not saying anything. For this reason, service gets 1 star. After signing in to provide my review, I see now this particular location has been having problems for months which doesn't seem to be improving. I hope management will follow through with training and stressing the importance of using fresh ingredients in their kitchens. Although this location is convenient in that it's in a shopping area, it's not worth supporting if customer service and operations don't improve. Food: 1 Service: 1 Atmosphere: 1

Response from the owner 7 months ago

We’re sorry to hear about your experience, Aisha Lewis-Scott. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx

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American , Fast food , Delis