Astor on Main

Name: Astor on Main
Address: 125 E Main St, Rochester, New York, USA
Telephone: +15857944899
Price range: $$$
Rating: 3.2

83 votes

#419 of 1862 restaurants in Rochester

ClosedOpens at 7AM

Updated 1 day ago

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Astor on Main is distinguished by interior and food

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Beet salad and shrimp and grits at Astor on Main

Come to this bar to dine at if you feel hungry after gazing at Rochester Riverside Convention Center. Nicely cooked crabs, salads and corn fritters are the best dishes. Live music is performed by musicians in the evening. Imagine a combination of great food and the creative staff, this is exactly what Astor on Main offers. The good service is something these restaurateurs care about. Looking inside this place, you can notice the fancy decor. The lovely atmosphere makes a positive impression on guests. But this spot hasn't earned a high rating from Google users.

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Ratings of Astor on Main

Google

(2.9/5)

Trip

(5/5)

Facebook

Not rated yet

Opentable

(3.3/5)

Visitors' reviews on Astor on Main

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Forum Arts Inc 5 months ago on Google

This days where you go you have someone unpleasant or cold racists....I just want get a nice breakfast in a nice atmosphere,and I was treat like a animal,I complained to the manager and right the way I was offered a free breakfast.I really don't like be treat like I don't meaning and be offering free stuff, that make me more mad. I try pay and I couldn't. Meal type: Breakfast Food: 3 Service: 1 Atmosphere: 1

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Laura Custer a year ago on Google

Terrible breakfast buffet Sunday September 7th. The scrambled eggs tasted bitter and burnt but I only saw brown patches no black patches so I’m guessing the bottom was burned and they harvested the non-black eggs from the top of the pan. The sausage links, bacon and potatoes were all room temperature. The pancakes were warm and my server gave excellent service finding me sugar free syrup. As a diabetic I really shouldn’t have full sugar syrup. I heard from others here for the conference that they had terrible hamburgers and poor service in the main restaurant at dinner. They said they sat at the bar 30 minutes without anyone taking their drink order and then when they finally got to order food it was poor quality “burger disk”. And they were never able to get drinks. Drifters in the Hilton next door had excellent food and service. I had a huge juicy pork chop with roasted red potatoes. Then the next morning I went there and had a good omelet. Food: 2 Service: 4 Atmosphere: 3

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Bridget Marsh a year ago on Google

If you are thinking of eating at Astor on Main, think twice. This restaurant literally served spoiled and moldy food....with a hefty price tag, too. The hollandaise sauce in my order was spoiled, both my husband and son had cheese omelets, FULL OF MOLD (see pictures of the moldy food and our hefty bill!!! ) and despite sitting there for over an hour, the on duty Manager, who saw and heard what was going on, NEVER ONCE even stopped at our table to acknowledge us or any of the problems. The kitchen took FOREVER to make the food, which would be fine if it was edible...but it was not even close to being fit for a dog. To be 100% clear, the 2 photos of the moldy cheese that I pictured are not the only spots of mold, ALL of the cheese and both omelettes were FULL OF MOLD. Truly a disgrace! As a Hyatt Globalist, I am shocked that this type of restaurant would be allowed to operate under the Hyatt name. The ONLY bright spot was Anna, our waitress, who was the absolute sweetest person ever and I can only hope that other patrons treat Anna well because she seems to be the ONLY person facing off with all of the angry customers who receive horrible food from the kitchen. Food: 1 Service: 5 Atmosphere: 1

Response from the owner a year ago

Thank you for sharing your experience, and I’m truly sorry to hear about the issues you faced during your visit. This is absolutely not the standard we aim for, and I completely understand your frustration. We take food safety and quality very seriously, and I’m disturbed to hear about the moldy food. We will be investigating this with the kitchen and management team immediately to ensure this doesn’t happen again. Additionally, we sincerely apologize for the lack of attention and response from our manager. This is certainly not the level of service we expect to provide to our guests. I appreciate your feedback.

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