Burning Wok

Name: Burning Wok
Address: 1021 E 5th St, Tyler, Texas, USA
Telephone: +19036301081
Price range: $$
Rating: 4.2

125 votes

#105 of 672 restaurants in Tyler

ClosedOpens at 11AM

Updated 14 days ago

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Chinese cuisine is a must-taste one at this restaurant. Taste perfectly cooked chinese chicken, orange chicken and hot & sour soup to form your opinion about Burning Wok. This place is suitable for visitors who have supper in a hurry as they can order food as a takeaway. Most users point out that the staff is pleasant. This spot is remarkable for its cool service. From the guests' point of view, prices are low. This restaurant is characterized by the pretty atmosphere. But Burning Wok has been rated below average by Google.

Frequently mentioned in reviews

chicken Skewers

ordered the Mongolian beef

crab Rangoon

egg Drop Soup

fried Rice

free of charge parking

chicken chinese chicken orange chicken soup

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Ratings of Burning Wok

Google

(3.6/5)

122

Visitors' reviews on Burning Wok

/ 104

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Aaron Hall a month ago on Google

Went through drive through employee did not listen one bit asked for 2 orders of orange chicken with noodles only added one and we questioned and said it was 2 added a second one and when we got our food it was rice. If people would just listen and not cut people of it would've been done right. Service: 1 Atmosphere: 1

Response from the owner a month ago

Hello Aaron. Thank you for taking the time to share your feedback. We’re sorry to hear about the mistake with your order and the frustration it caused. Listening carefully and accurately preparing every order is very important to us. We will share your feedback with our team to help improve communication and order accuracy, especially in the drive-thru. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience in the future. If you would like to discuss your visit further, please contact our customer service team at 972-360-3308, Monday–Friday, 9 AM to 5 PM. -Burning Wok Management

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Anita Lewis 2 months ago on Google

We went through the drive thru. We ordered crab rangoon, Hunan beef, and Mongolian beef. I should have just taken that $30 and thrown it in the garbage. The crab rangoon was as tough as shoe leather, tasted like dirty oil, and had almost no filling in it. The entrees were inedible. There was an up charge for ordering beef--- and if you looked closely, you could find a few stray pieces of beef floating in the overly salty brown gravy amidst a few veggies.. The majority of the dish consisted of 2 generous scoops rice that they call fried rice. The fried rice was plain boiled rice bathed in salt and soy sauce --- no egg, veggies, and it certainly was not fried. Do yourself a favor-- skip this place. Price per person: $20–30

Response from the owner a month ago

Hello Anita. Thank you for taking the time to share your feedback. We’re very sorry to hear that your drive-thru experience did not meet expectations. We appreciate you bringing this to our attention, as it helps us identify where improvements are needed. If you would like to discuss your experience further, please contact our customer service team at 972-360-3308, Monday–Friday, 9 AM to 5 PM. -Burning Wok Management

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S H (ViewerTX) 11 months ago on Google

Service was quick but the food would have had more flavor if it was cooked in a burning wok! Tasted like prepackaged panic attack with soy sad.. Food: 1 Service: 3 Atmosphere: 1 Service: Dine in Meal type: Lunch Price per person: $10–20

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+1 903-630-1081

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Asian, Chinese, Vegetarian options

$$$$ Price range per person $10-$20

1021 E 5th St

Tyler, Texas, USA

Address

1021 E 5th St, Tyler, Texas, USA

Features

Takeaway Сredit cards accepted Delivery Wheelchair accessible

Opening hours