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Once the promenade around the The Coventry Music Museum is over, visit Cake Box Coventry. Search through the British menu.
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Visitors' opinions on Cake Box Coventry (Walsgrave Rd)
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SWETHA MOHAN
29 days ago on Google
**Review: Disappointing Experience with Cake Box Coventry - Walsgrave Road** I recently had an unfortunate experience with Cake Box Coventry on Walsgrave Road that I feel compelled to share. I ordered a cake via Uber Eats to celebrate a special occasion, but unfortunately, the celebration was marred by a hair found in one of the cake slices. This incident not only ruined the enjoyment of the cake but also tarnished the reputation of the event. Understandably, I reached out to Cake Box Coventry to address the issue and seek resolution. However, my experience with their customer service was equally disappointing. The person who answered my call was unresponsive and appeared disinterested in addressing my concerns. Their lack of empathy and disregard for the severity of the situation left me feeling frustrated and unheard. It was as if they didn't care about the impact of their bakery's mistake on their customers. Furthermore, when I mentioned that I ordered the cake through Uber Eats, they simply brushed off my complaint, suggesting that I should contact Uber Eats instead. This response was unacceptable, as it is ultimately Cake Box Coventry's responsibility to ensure the quality and integrity of their products, regardless of the delivery platform. Overall, my experience with Cake Box Coventry on Walsgrave Road was incredibly disappointing, both in terms of the quality of their product and their customer service. I expected better from a reputable bakery and am deeply disappointed by their lack of accountability and professionalism. I urge Cake Box Coventry to take this feedback seriously and to implement measures to improve both the quality of their products and their customer service experience. Customers should feel valued and heard, especially when addressing legitimate concerns about the quality of their purchases. In conclusion, I cannot in good conscience recommend Cake Box Coventry on Walsgrave Road to others based on my experience. I sincerely hope that they take steps to rectify these issues and regain the trust of their customers. Service: Delivery Food: 1 Service: 1 Atmosphere: 1
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Junior Bangura
a month ago on Google
Great cakes Food: 5 Service: 5 Atmosphere: 5
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salvador dali
4 months ago on Google
Disappointing Experience with Cake Box Coventry I recently purchased a cake from Cake Box Coventry (Walsgrave Rd) for £40, and unfortunately, my experience was far from satisfactory. The cake was colored with a dye that left an unnatural and unappealing blue tint in my mouth and teeth. More concerning was the quality of the cake itself. It seemed to lack the substantial ingredients one would expect in a cake of this price, leading to a disappointing taste and texture. For a product priced at £40, I expected a much higher standard. This purchase did not deliver value for money, and the overall experience was underwhelming. I am surprised and dismayed by the poor quality offered by a well-known establishment like Cake Box. I hope this review helps others make an informed decision. Based on my experience, I would not recommend this store for your cake needs and will not be returning for future purchases. Service: Take out Meal type: Other Price per person: £30–40 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes: Cakes
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ClosedOpens at 10AM
$$$$
Price range per person £8 - £20
Address
82 Walsgrave Rd, Coventry, England, United Kingdom
Features
Сredit cards accepted
Delivery
Takeaway
Opening hours
| SundaySun | 10AM-8PM |
| MondayMon | 10AM-9PM |
| TuesdayTue | 10AM-9PM |
| WednesdayWed | 10AM-9PM |
| ThursdayThu | 10AM-9PM |
| FridayFri | 10AM-9PM |
| SaturdaySat | 10AM-9PM |
Website
Instagram
@cakeboxuk
