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Response from the owner
a month ago
Thank you for taking the time to share such detailed and thoughtful feedback. We’re glad to hear that you enjoyed the wedding facilities and found the convenience of staying on the property beneficial. We’re sorry, however, that your experience at the Inn did not fully meet your expectations. We appreciate you bringing the concerns about the fragrance dispensers, the noisy AC, the shower, water quality, bathroom lighting, breakfast, and checkout process to our attention. These details are important, and we will be sharing your feedback with our team so we can look into each of these areas. We especially apologize for the inconvenience caused by the strong fragrance and the AC disrupting your sleep. We understand how much those issues can affect the comfort of an overnight stay. We’re also sorry that the checkout process was unclear and appreciate you letting us know. While we’re disappointed that you didn’t feel the stay was a good value, we truly appreciate your honest feedback. We hope you’ll consider giving us another opportunity in the future to provide the comfortable and enjoyable experience we strive to offer all of our guests.