Captain D's

Name: Captain D's
Address: 3166 Wrightsboro Rd, Augusta, Georgia, USA
Telephone: +17067335361
Price range: $
Rating: 3.8

1212 votes

#29 of 351 seafood restaurants in Augusta

3 more branches in Augusta

ClosedOpens at 10:30AM

Updated 2 months ago

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If hungry, come here for nicely cooked baked salmon, fried prawns and shrimp rolls. Based on the visitors' opinions, funnel cakes are tasty. Great tea will make your meal even more delicious and you'll surely come back.

This fast food is famous for its great service and friendly staff, that is always ready to help you. A number of people mention that prices are reasonable for what you receive. Clients who come to Captain D's state that the atmosphere is pretty here. But this place hasn't achieved a high rating from Google users.

Frequently mentioned in reviews

hush Puppies

fried Okra

giant Fish

baked Potato

french Fries

5Meal type

fish seafood salmon white fish

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Ratings of Captain D's

Zomato

(2.5/5)

Foursquare

(6.6/10)

Google

(3.9/5)

1182

Trip

(3/5)

Facebook

(3.6/5)

Visitors' reviews on Captain D's

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Jackie Flow 3 months ago on Google

This is by far the worst Captain D’s I've ever been to. I pulled into the drive-thru at 3:47 PM and there was a sign telling customers to pull to the window to place their order. I knew this was going to be a major issue. There were already three cars ahead of me. I didn't even get to place my order until 4:02 PM. The young lady taking orders had a noticeable attitude and looked annoyed the entire time. She kept asking if I was okay with paying extra for the premium sides. I told her yes, and then she clarified that it would be $1.09 extra per side. I told her again that I didn't mind paying for the sides I wanted. After ordering, I had to pull forward because there were cars behind me. I then sat and waited 18 minutes for my food. At that point, I finally went inside. After another 5 minutes, I was handed my order. I was in a rush and never expected to spend over 35 minutes at Captain D’s, so I quickly checked the bag and left. About halfway down the road, I realized they had forgotten the fries that I paid for. I turned around, parked, and went back inside. When I let them know I was missing my fries, the same employee seemed irritated that I was upset. I explained that after waiting that long, I expected to receive the complete order. If my order had been correct the first time, I wouldn't have had to come back. I was already running late and wasn't willing to wait even longer for another batch of fries to be cooked. The manager offered a refund for the fries, and I accepted. The entire experience was unprofessional from start to finish. Long wait times, poor customer service, and an incomplete order. I've never spent this much time at a fast-food restaurant, let alone a Captain D’s. I won't be returning to this location. They clearly do not value their customers' time. Food: 3 Service: 1 Atmosphere: 1

Response from the owner 3 months ago

Hi Jackie, we're sorry to hear about your experience. We strive to provide quick service and a friendly atmosphere, and it's disappointing to learn we missed the mark. Your feedback is important, and we'll work on improving. Please feel free to reach out at https://www.captainds.com/contact-us/ for any further concerns.

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SourApplez 3 months ago on Google

808pm Mon 6-8-26 The food was cold, and there was no one really inside. The manager came out as if I were the problem, saying, "I'm not doing this today." She didn't even say hello or anything; she was straight-up rude. She gave me my money back but offered no resolution. 5/18 7pm Usually good. This time the fish was overly cooked. Green beans cup half full. Cole slaw too wet. Meal type: Dinner

Response from the owner 3 months ago

Hi, we apologize for the issues you faced during your visit. Our goal is to offer a pleasant dining experience, and your feedback helps us improve. Feel free to contact us at https://www.captainds.com/contact-us/ to discuss this further.

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Terry Johnson 7 months ago on Google

I had 2 5.99 special lemon pepper fish meals. Hushpuppies and fries were old and cold !! Don't understand i waited in drive thur 10 minutes. Captain D's i didn't mind the wait because food was always HOT!!. But this time someone in the kitchen. Drop the ball. Will not be returning. Price per person: $10–20 Food: 1 Service: 5

Response from the owner 7 months ago

Hi Terry, we're sorry to hear about your recent experience. We strive to serve hot and fresh meals, and it seems we missed the mark this time. Your feedback is important, and we'll work on improving. Please reach out to us at https://www.captainds.com/contact-us/ to discuss further.

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+1 706-733-5361

Order via grubhub

Seafood, American, Fast food

$$$$ Price range per person $10-$20

3166 Wrightsboro Rd

Augusta, Georgia, USA

Address

3166 Wrightsboro Rd, Augusta, Georgia, USA

3 more branches in Augusta

Features

Takeaway Сredit cards accepted No booking Delivery Wheelchair accessible TV

Opening hours

SundaySun	10:30AM-10PM
MondayMon	10:30AM-10PM
TuesdayTue	10:30AM-10PM
WednesdayWed	10:30AM-10PM
ThursdayThu	10:30AM-10PM
FridayFri	10:30AM-11PM
SaturdaySat	10:30AM-11PM