Carlo’s Pizza

Hi Romesh, Thank you for sharing your feedback. We have checked our system but unfortunately couldn't find an order under your name for a single pizza. To clarify our pricing, we don't charge Rs. 4,600 for a single pizza; that price is actually for our **Buy 1 Get 1 Free** deal, which includes two pizzas. We want to make sure you were properly taken care of. Could you please reach out to us directly at 077 125 7045? We would love to look into this specific order for you and clear up any confusion. Thanks

Hi Dehara, Really sorry for the inconvenience. Please note that, When you place an order on UberEats, it will show how long will it take to get delivered to you. If it’s not delivered within that time. You re entitled for a refund from UberEats.Your order was placed at 7:18pm, and the food was ready at our restaurant at 7:39pm and rider picked up at ours at 8:06pm. It was delivered to you at 8:48pm. The dough and the cheese got dried due to this delay in transporting your food.If you need more clarification on this order, please do not hesitate to contact us on 077 125 7045.Thanks