C
Response from the owner
26 days ago
Thanks for stopping in and giving us a shot — and for the detailed breakdown. We appreciate you calling out the garlic fries and wings; those two stay undefeated in our kitchen.We also hear you loud and clear on the areas we missed. The vibe, the greeting, the attentiveness, the dining room upkeep — that’s on us, and we’re already tightening those screws. Your experience should feel inviting from the moment you walk in, not “figure it out yourself,” and we’re committed to making sure the next time you visit, the energy matches the food.If you’re open to it, we’d love to know what specifically would’ve nudged this into 5‑star territory for you. A different seating flow? Music level? Service touchpoints? Cleaner dining room? Your insight helps us level up.Thanks again for the honest feedback — hope we get the chance to show you the version of Chick’n Out that earns all five.