Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 2735 Monroe Ave, Rochester, New York, USA
Telephone: +15855512279
Price range: $$
Rating: 3.6

99 votes

#94 of 410 BBQs in Rochester

7 more branches in Rochester

ClosedOpens at 10:45AM

Updated 2 months ago

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Here, you can discover the recipes and ingredients of the Mexican cuisine. Nicely cooked chicken is often ordered by visitors here. Food delivery is a big benefit of this restaurant. The cute staff welcomes guests all year round. A number of visitors think that the service is fine. The atmosphere is charming, as people see it. But google users haven't given Chipotle Mexican Grill a high rating.

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takeaway food delivery lunch dinner great location

poultry chicken cheese meat guacamole

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Ratings of Chipotle Mexican Grill

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(3.6/5)

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Visitors' reviews on Chipotle Mexican Grill

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Marielle Caster 3 months ago on Google

Don’t get the chickenUsually don’t have a problem but I had quite a few pieces of RAW chicken in my meal. I rinsed off a piece to see and it is PINK. Fully expect to be sick in a bit lol my partner who also had the chicken is throwing up. I called the chipotle customer care and they were awesome but don’t go to this location. Food: 1

Response from the owner 3 months ago

We're concerned to hear this, Marielle. We'd like to look into this further and connect with you directly. Please reach out at https://www.chipotle.com/contact-us and someone will be in touch.

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Brittany Siplin 3 months ago on Google

I have been to this location twice on my lunch break. Both times they started making the bowl and then the employee came up saying what they didn’t have (cheese, corn and lettuce). The first time I said never mind and left. The second time I was with my friend who asked why they couldn’t pull the toppings from the drive through line. He responded by saying that he asked the manager and they couldn’t use any toppings from the drive thru line to complete our bowls and that they prioritize the drive through customers over the customers that walked in. We both refused to pay for bowls (rice, meat and beans) with no toppings and left. Before we pulled off my friend returned to the store and asked for corporate number to report the issue. Miraculously now they can prepare more corn and lettuce. This location is joke and the employees have poor attitudes. Food: 1 Service: 1 Atmosphere: 1

Response from the owner 3 months ago

This is not how we aim to treat our guests, Brittany. We'd like to look into this further. Please share more at https://www.chipotle.com/contact-us and someone will be in touch with you directly.

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gabrielle rickey 4 months ago on Google

I usually have a pretty good experience when I go to this location, especially when the GM is there, but what happened today kind of ruined it. I ordered today at around 5:30PM so it was busy. When i ordered my protein, the kid who was on the station gave me half of a scoop of the al pastor chicken, basically the equivalent size scoop they use for beans. I realized that they were running low and instead of going over telling the cook he needed more, or using ingredients from the drive-thru area (which i’ve seen them do plenty times before). I asked for a little more and he legitimately added two more pieces of chicken. I was kind of in shocked and he looked at me with a deadpan face, so i asked the girl who was in charge of toppings to give me another scoop, and she gave me an extra FULL scoop. it should not cost almost $50 to get two bowls with a reasonable amount of protein. I have never had this issue before but the online memes about chipotle being skimpy is true. I do t know if it’s company policy or if the people making the bowls were just being lazy. I should be paying for what’s being advertised, no less, no more. Price per person: $20–30

Response from the owner 4 months ago

This is not the impression we want to leave, Gabrielle. You deserve a full meal and great service every time you walk through our doors. Please reach out at https://www.chipotle.com/contact-us so we can look into this for you.

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+1 585-551-2279

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Mexican, Vegetarian options

$$$$ Price range per person $10-$20

2735 Monroe Ave

Rochester, New York, USA

Address

2735 Monroe Ave, Rochester, New York, USA

7 more branches in Rochester

Features

Outdoor seating Сredit cards accepted Delivery Takeaway No booking Wheelchair accessible

Opening hours

SundaySun	10:45AM-10PM
MondayMon	10:45AM-10PM
TuesdayTue	10:45AM-10PM
WednesdayWed	10:45AM-10PM
ThursdayThu	10:45AM-10PM
FridayFri	10:45AM-10PM
SaturdaySat	10:45AM-3PM