Costa Coffee

Name: Costa Coffee
Address: Tahlia East, Riyadh, Riyadh Province, Saudi Arabia
Telephone: +966126527923
Price range: $$
Rating: 4.8

954 votes

#324 of 12714 coffeehouses in Riyadh

Open now Open 24 hours

Updated 12 days ago

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If you have never tried Vegetarian and Vegan cuisines, you should order a table and try the menu at Costa Coffee. To taste nicely cooked turkey is a truly nice idea. Here you will be offered good muffins, red velvet cakes and biscuits. When visiting this place, it's a must to try delicious latte, hot chocolate or dark coffee.

The hospitable staff welcomes guests all year round. The prompt service demonstrates a high level of quality at this spot. A number of visitors mention that prices are democratic for what you receive. As people find it, the atmosphere is spectacular here. Google users are quite generous with Costa Coffee: it was rated 4.1 stars.

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Ratings of Costa Coffee

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(4.1/5)

913

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Visitors' reviews on Costa Coffee

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س ى 2 months ago on Google

I would like to file a complaint regarding the poor customer service my friends and I experienced at your Costa Coffee branch. We visited your café to enjoy some coffee, but unfortunately, the experience was very disappointing because of the behavior of the Filipino crew member who was on duty. While we were looking at the menu and deciding what to order, many of the drinks we wanted, including the matcha and chocolate beverages, were unavailable. Since we had to choose alternatives, we naturally needed a little more time to decide. There were no other customers waiting in line behind us, yet the staff member spoke in Filipino, telling us that we needed to order quickly. We understood what he was saying, and his tone made us feel rushed and unwelcome. What made the situation even more upsetting was that after we finished ordering, he was noticeably more attentive and courteous to the next customer. This difference in treatment made us feel that we were not valued as customers. After receiving our drinks, we sat outside to enjoy them. While we were seated, the same staff member began wiping the floor around us without saying "excuse me" or asking if he could clean the area. This came across as discourteous and made us feel uncomfortable. We believe every customer deserves to be treated with respect, patience, and professionalism, regardless of how long they need to decide on their order. We hope this feedback will be taken seriously and that appropriate coaching will be provided so future customers do not have a similar experience. Thank you for taking the time to read our complaint. We hope to see improvements in customer service at your branch. Meal type: Other Price per person: SAR 20–40

Response from the owner 2 months ago

Dear Customer, Thank you for your loyalty and for taking the time to write us your concern. We're sorry for your return and we'll take note to improve our service. Have a good day

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Hussain Abbas 2 months ago on Google

One of the memorable visit. Really enjoyed the food and drink. Staff name Aqib gives the best hospitality. Highly recommended Meal type: Lunch Price per person: SAR 20–40

Response from the owner 2 months ago

Hi Hussain Thank you for your visit and your review! we look forward to welcoming you again to try our new .

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GRACELDA DURAN 2 months ago on Google

We went to this branch around 2 AM, but the guy working there seemed too busy talking to someone who wasn't even a customer. He then told us to hurry up with our order even though we were still deciding what we wanted, which came across as rude and disrespectful. He had no respect at all. He told us to hurry up and order even though we were still deciding what we wanted. We were so annoyed that we almost left without ordering. Meal type: Other Price per person: SAR 40–60 Food: 3 Service: 1 Atmosphere: 5

Response from the owner 2 months ago

Dear Customer, Thank you for your loyalty and for taking the time to write us your concern. We're sorry for your return and we'll take note to improve our service. Have a good day

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All reviews

+966 12 652 7923

Vegetarian, Dessert, Vegan

$$$$ Price range per person SAR 20-SAR 40

Tahlia East

Riyadh, Riyadh Province, Saudi Arabia

Address

Tahlia East, Riyadh, Riyadh Province, Saudi Arabia

Features

Outdoor seating Wi-Fi No delivery Takeaway Wheelchair accessible

Opening hours

SundaySun	Open 24 hours
MondayMon	Open 24 hours
TuesdayTue	Open 24 hours
WednesdayWed	Open 24 hours
ThursdayThu	Open 24 hours
FridayFri	Open 24 hours
SaturdaySat	Open 24 hours