May be permanently closed
Scheduled hours: 4PM - 8PM
Updated 4 months ago
May be permanently closed
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Taste Vegan cuisine here. Cooks at this bar do their best to provide guests with tasty guacamole. Live music is played by musicians in the evening. Most users mention that the staff is nice. The fine service is a great plus of Creek Side Bistro. You will appreciate fair prices. The quiet atmosphere brings a comfortable feel to a clients' stay at this place. Based on the guests' feedback on Google, this spot deserved 4.1.
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Visitors' reviews on Creek Side Bistro
/ 75
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$$$$
Price range per person
up to $10
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Address
3830 S Lone Pine Ave, Springfield, Missouri, USA
Features
Outdoor seating
Сredit cards accepted
No delivery
No booking
Wheelchair accessible
TV
Opening hours
| SundaySun | Closed |
| MondayMon | Closed |
| TuesdayTue | Closed |
| WednesdayWed | Closed |
| ThursdayThu | 4PM-8PM |
| FridayFri | 4PM-8PM |
| SaturdaySat | 1PM-8PM |
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We arrived and its an interesting place in that the stage is on the other side of a creek so that's kind of cool. When the waitress came to take our order I asked how much a particular bottled hard cider was-she clearly stated $4 I repeated that amount and said yeah that's what Id like. After the rest of our party ordered she immediately asked if we wanted to start a tab! Someone else in our party spoke up and said yes. I had two of these $4 drinks and knew the prices she had quoted for the other drinks as well so when my husband came back from paying seemed alittle much. So I went to the waitress to inquire. She informed me that the drink she quoted me for $4 was in reality $4.50...She at no point in the evening prior to us paying informed us of her error or even made any attempt to apologize. In fact when I said" Well you quoted the price at $4" she rudely said "well you want your dollar back?" I said" Well you misquoted the price to me" She said "So do you want your dollar back?" Still NO apology whatsoever! I said "Yeah I guess so as I probably would not have gotten two at that price for sure and maybe wouldn't have gotten any" She kind of madly handed the dollar back!
So at the very end of the evening as I was leaving the Owner, Bear, " nicely" pulls me aside and asks if he can speak with me. At this point I don't know who he is but I say sure. He informs me he "never wants me to come back" That is how he starts our conversation and then proceeds to say his waitresses work hard and shouldn't have to deal with issues like this. I said "Well I'm very sorry but I felt like I was overcharged because she quoted me the$4 price but charged me the $4.50 price" . He didn't care just said "yeah you should have thought of that earlier"! Like SOMEHOW I WAS IN THE WRONG! I asked him so you're not willing to give a patron another chance you simply don't want me to ever come back and he said "yeah we have nothing more to discuss"
We at no time was rude to our waitress. We did overhear her apologizing all over herself to the people next to us for some other error she made! We feel like they didn't like that we caught them in charging different prices than what they quote and probably do it all the time as most people have probably had too much to drink and wouldn't know the difference! We at no time were rude to our waitress but we were done wrongly by being overcharged for drinks and then asked never to return!
This is a VERY POOR BUSINESS practice Bear! I should have NEVER apologized to you as I had done NOTHING wrong. YOUR waitress AS SOON as she realized her error should have come to us and pointed out that she made the error and we would have probably said at that point oh no big deal...but even at that point if ANY patron said well you said it was $4 then you should only charge then $4 for whatever had already been served with the understanding that any in the future would be at the $4.50 price! I was in the right, your waitress or you are overcharging and I NEVER WANT to return to your establishment! I have gone 52 years without needing to go there so yeah I think NEVER being welcome is not gonna kill me!
But word of WARNING to others. DONT start a tab as you can and probably will get overcharged at Creek Side Bistro! And Bear it should not matter if its just a $1 as a good business owner you should not charge more than YOUR waitress quotes! SHE should know what the product she is selling costs! In general, I highly suggest to just NOT patronize this terrible business owner. He is the worst business owner I have EVER come in contact with!!!