Open now
11AM - 9:30PM
Updated 10 days ago
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At this restaurant, you can get a takeout. You can always degust nicely cooked spicy soup, tofu and laksa - a special offer of Dragon Hot Pot Point Cook. A number of people find that the service is fast. But this place hasn't got a high rating from Google users.
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Visitors' reviews on Dragon Hot Pot Point Cook
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Divija Gupta
2 months ago on Google
Honestly one of the worst hot pot experiences I’ve had. Spent $60 on takeaway and asked for an extra sauce container — something that’s a basic part of the hot pot experience. Instead, they gave us one tiny “complimentary” container (about 25ml) to share between two people. When I asked to buy a larger container, I was told it would cost $10 for an EMPTY container. That’s not just unreasonable, it’s ridiculous. When you dine in, you’re allowed to mix sauces freely, so clearly this is just poor service when it comes to takeaway. I explained I couldn’t just add sauce into the main bowl because I was sharing with younger siblings who can’t handle spice, but the staff kept pushing that as the only option. The whole interaction was frustrating and felt dismissive. It got worse when I got home. I ordered a mild broth, but nearly half the container was just oil — I’m not exaggerating when I say around 40% of what I paid for was inedible. I had to scoop it out myself. For the price, the service and quality were both unacceptable. There are plenty of hot pot places that actually understand customer experience — this is not one of them. I would not recommend this branch horrible experience Meal type: Dinner Price per person: $40–60 Food: 3 Service: 1 Atmosphere: 1
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Aki Seegoolam
2 months ago on Google
The food was ok but the service was the worst I have ever experienced. The girl named Mandy at the counter showed us a lot of attitude and looked down on us when we said to her it was our first time here and if she could please explain how everything works (picking ingredients and sauces). She even made faces and rolled her eyes when we could not understand her and asked her to repeat herself. If you want ok food and bad customer service, this is the place to go. This place is honestly overrated and overpriced. Meal type: Dinner Price per person: $60–80 Food: 3 Service: 1 Atmosphere: 1 Recommended dishes: Mala Ban Serve 1-2 700g 9 Choices
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Byron C
a year ago on Google
Dragon Hot Pot Point Cook is a sizeable restaurant with plenty of seating. Came with the expected wide range of ingredients you expect from Dragon Hot Pot restaurants. Service was friendly and efficient. Food: 5 Service: 5 Atmosphere: 5
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$$$$
Price range per person
A$20-A$40
Address
Shop 124/5 Main St, Point Cook, Victoria, Australia
Features
Сredit cards accepted
Delivery
Takeaway
Wheelchair accessible
Opening hours
| SundaySun | 11AM-9:30PM |
| MondayMon | 11AM-9:30PM |
| TuesdayTue | 11AM-9:30PM |
| WednesdayWed | 11AM-9:30PM |
| ThursdayThu | 11AM-9:30PM |
| FridayFri | 11AM-9:30PM |
| SaturdaySat | 11AM-9:30PM |
Website
Instagram
@dragonhotpotaus
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