Dumpling Chef Tea Tree Plaza

Hi Mikayla, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed your lunch experience and appreciated our service. It’s wonderful to know that our team provided you with friendly and helpful service during your visit. We also appreciate your honest feedback regarding the chicken and prawn wonton soup. We’re sorry to hear that the flavour and pricing did not fully meet your expectations. Your comments are valuable and have been shared with our team as we continue reviewing our menu and looking for ways to improve the overall dining experience. Thank you again for your support and for giving us the opportunity to improve. We hope to welcome you back again soon and provide you with an even better experience. Kind regards, Dumpling Chef Tea Tree Plaza Team

Hi Tony, Thank you for taking the time to share your feedback with us. We sincerely apologise for the experience you had during your visit to Dumpling Chef Tea Tree Plaza. We are very sorry to hear that the service you received did not meet the standard we expect from our team. Providing friendly, respectful, and professional service is extremely important to us, and we understand how disappointing it must have been to feel unwelcome and uncomfortable during your visit. We also apologise for the way your takeaway order was handled. This is not the experience we want our customers to have, and we have shared your feedback with the store team to review our service procedures and ensure takeaway orders are prepared and presented correctly. Regarding the interaction between team members that you observed, we understand how this affected your overall experience. We take workplace professionalism seriously and will address this internally with the team. We truly appreciate you bringing these concerns to our attention, as your feedback helps us identify areas where we need to improve. We hope to have the opportunity to welcome you back in the future and provide you with the level of service and experience you should expect from Dumpling Chef. Kind regards, Dumpling Chef Tea Tree Plaza Team

Hi Abbie, Thank you for taking the time to leave us a review! We're delighted to hear that you enjoyed our fresh dumplings, generous portions, and quick service, especially during a busy lunch period. It’s wonderful to know that you found our food flavourful and a good option for a quick and satisfying meal at Tea Tree Plaza. We also appreciate your feedback regarding the service and atmosphere. Your comments are valuable and have been shared with our team as we continue working to improve every aspect of the dining experience for our customers. Thank you again for your support. We look forward to welcoming you back again soon! Kind regards, Dumpling Chef Tea Tree Plaza Team