1 more branch in Bend
ClosedOpens at 11AM
Updated 1 month ago
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This restaurant specializes in Mexican cuisine. Visit El Rancho Grande Mexican Restaurant to taste good stewed steaks, chicken fajitas and prawns. Ordering tasty ice cream and good flans is a pleasant experience here. Delicious margaritas go well with the nice meal. You will appreciate great coffee at this place.
At this spot, you can order a takeout. The hospitable staff works hard, stays positive and makes this place wonderful. This restaurant is remarkable for its fast service. From the visitors' viewpoint, prices are attractive. In accordance with the guests' opinions, the decor is dull. At El Rancho Grande Mexican Restaurant, people can enjoy the spectacular atmosphere. 4.2 is what this place received from the Google rating system.
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Visitors' reviews on El Rancho Grande Mexican Restaurant
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Bertrand Ngim
2 months ago on Google
Pretty good Mexican food. Ordered a wet burrito, fajitas, salad and a soup. Portions were good. I would have cut the soup had I knew the fajitas portions were so large. Wait staff were efficient and attentive. But prices were a little steep in my opinion. Overall, 4 stars from me. Meal type: Dinner Price per person: $80–90 Food: 4 Service: 4 Atmosphere: 4
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Jessica Hyde
2 months ago on Google
Great staff, delicious food, and excellent drinks! I come here often to catch up with the girls or grab a quick, tasty lunch with the kiddos. The house margaritas are wonderful and always hit the spot. Friendly service and a great atmosphere, Highly recommend! Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5
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Scott McKenzie
a year ago on Google
I was really looking forward to returning to El Rancho Grande Mexican Restaurant while visiting my family in Bend, as I had fond memories of their great food. While the food remains excellent, my experience today was totally tainted by the service, and it has left me feeling very disappointed. The trouble started when we arrived. I have a service dog, and we requested to sit at a certain booth. They reluctantly agreed, which already set a negative tone for the experience. When the waiter arrived, he seemed rushed and impatient to take our order. The food, which included a chicken quesadilla and chicken enchilada, was delivered fairly quickly, and it was delicious. However, we had to ask for extra salsa twice before we finally got it. What really soured the experience was the lack of attention after the food was served. We sat at the table for over 25 minutes with our plates stacked up, and no one came to check on us. I eventually had to ask the hostess for another drink, and I handed her my debit card to pay for dinner, treating my parents. The waiter, however, brought my card back and gave it to my dad’s fiancée, assuming she was the one paying, which was not the case. The real issue came when I was handed the checkout machine. The total on the screen was $102, which seemed high, but I scanned my card without asking for a receipt at first. When I told my dad the total, he was surprised, so I asked for the receipt and requested to speak with a manager. Instead of the manager, the waiter returned, and his attitude was immediately defensive. I just asked him to clarify the bill, and it turned out the original amount was $82, but a 25% tip had been added without my knowledge. He insisted that I had selected the tip amount myself, but I had not – he had pre-selected the 25% tip before handing me the machine. After some back and forth, they refunded me $21, and I ended up giving a $10 tip. But it left me wondering how many other customers, especially the elderly or those not paying close attention, might have been scammed like this. The waiter continued to place the blame on me, saying I had chosen the tip, which I had not. He even mentioned they had cameras, and when I asked to see the footage, he pointed to the ceiling and gave a vague excuse. In the end, they refunded the overcharge, but the whole experience left a bad taste in my mouth. The food is still great, but the people working here have questionable ethics, and it feels like they are trying to scam customers. It’s sad to see such a good restaurant marred by poor service and unethical behavior. Beware: This place has amazing food, but the service is shady at best. Watch your bill closely if you go. Food: 4 Service: 1 Atmosphere: 3
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Mexican, Vegetarian options
$$$$
Price range per person
$20-$30
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Address
Cascade Village Shopping Center, 63455 N Hwy 97 #23, Bend, Oregon, USA
1 more branch in Bend
Features
Outdoor seating
Сredit cards accepted
Delivery
Takeaway
Booking
Wheelchair accessible
Parking
TV
Opening hours
| SundaySun | 11AM-9PM |
| MondayMon | 11AM-9PM |
| TuesdayTue | 11AM-9PM |
| WednesdayWed | 11AM-9PM |
| ThursdayThu | 11AM-9PM |
| FridayFri | 11AM-10PM |
| SaturdaySat | 11AM-10PM |
Website
Instagram
@elranchograndebend
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