Fun Retreat Resort

Dear Andrew,Thank you so much for your amazing 5-star review! We're delighted to hear that you had such a wonderful experience at Fun Retreat Resort. Your kind words mean the world to our team, and we're glad we could make your visit special.We look forward to welcoming you back for more fun and relaxation soon!Best regards,Team Fun Retreat Resort

Dear Guest, Thank you for taking the time to share your feedback. We would like to respectfully clarify that the Easter event was well planned and organized, with all activities and inclusions communicated at the reception and within the event setup. Our team was present throughout to guide guests, and all key activities—including the buffet service and children’s programs—were conducted as scheduled. Regarding access to the park, you were initially advised to take a package that included the playing ground; however, you opted for a package that only covered the bouncing castle. Later, you requested access to the playing ground, and as a gesture of goodwill, we allowed entry. With regard to the egg hunt, it was communicated that the activity would commence once there was sufficient participation, typically between 4:30 PM and 5:00 PM, to ensure a better experience for all children. Concerning the bouncing castle, it is placed in the designated area and operations begin as soon as guests are present—even for a single guest—to ensure availability and safety. We also note that event timelines are generally followed; however, minor adjustments may occur depending on the flow of activities and guest participation during large events. Our team remains available on-site to assist and guide guests at all times. While we regret that your experience did not meet your expectations, we are confident that the event was delivered in line with our procedures and communicated arrangements. Thank you for your feedback, and we hope to have the opportunity to welcome you again. Warm regards, Team Fun Retreat Resort

Dear Guest,Thank you for your kind review and for choosing Fun Retreat Resort for your event.We’re glad to hear you had a great time with us. Regarding the distance, the resort is only a 15-minute drive from Arusha town. However, we understand that traffic can sometimes make it seem longer, so we appreciate your advice about leaving early.We hope to welcome you back soon!Best regards,Team Fun Retreat