Open now
4:30PM - 11PM
Updated 13 days ago
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Among other Fusion cuisune places to visit, this bar can be one of the greatest. Perfectly cooked tuna, tuna tartare and tacos can make a great impression on you. Based on the reviewers' opinions, martinis are delicious.
Invite your girlfriend to The Valley Bar & Lounge with a romantic atmosphere and live music. The high ratings of this place would be impossible without the good staff. Terrific service is something visitors appreciate here. According to the guests' opinions, prices are democratic. The overall rating of this spot on Google is 4.2.
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Visitors' reviews on The Valley Bar & Lounge
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anonymous
a month ago on Google
Rude people....food just sub par....don't know how they get such high reviews. Terrible place. Food: 1 Service: 1 Atmosphere: 1 Meal type: Other Price per person: $80–90
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Cheryl Chen
2 months ago on Google
This was, without question, the worst experience my friends and I have ever had at a restaurant or bar. Misleading, obvious misrepresentation and terrible attitude towards patrons. Seven of us after dinner, chose Valley Piano Bar because its website clearly advertises: “Thursday – It’s All About Her. Thursday nights, first cocktail on us for all ladies.” Refer to the snapshot here as proof to what I am saying. There were no disclaimers or fine print. Before ordering, I even asked our server to confirm the promotion, and she said yes. We stayed for about two hours, ordered appetizers, dessert and cocktails. When the bill arrived, all 7 “free” cocktails had been charged. The server told us her boss, Nico, instructed her to do so. When I questioned Nico, he first claimed the second drink was free, even though the website clearly says the first cocktail is complimentary. He then said, “Common sense, lady. You can’t just come in, have a drink, and leave.” That made no sense because we had ordered food not just cocktails. He followed that by saying, “People like you think you can come in, get free drinks, and leave. Don’t even come back!” That comment was deeply offensive and made us feel singled out and unwelcome. Whether intentional or not, it left me questioning whether my ethnicity influenced how we were treated. This isn’t about the cost of seven cocktails. It’s about misleading advertising, dishonesty, and the disrespect shown by management. I had recommended Valley Piano Bar because I’d enjoyed it before, but my friends left shocked by the “boss Nico’s” arrogance and unprofessional behavior. We will not be returning, and I hope ownership takes this complaint seriously. Customers deserve honesty, respect, and clarity from businesses that advertise promotions to draw people in. I will make sure all the relevant authorities are contacted. Do better! Food: 3 Service: 4 Atmosphere: 4
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Response from the owner
2 months ago
Dear Cheryl, Thank you for taking the time to share your experience. We are genuinely sorry that you and your friends left feeling disappointed. After reading your review, it became clear to us that our Ladies Night promotion was not described clearly enough on our website. For that, we sincerely apologize. We appreciate you bringing this to our attention, and we have already updated the wording of the promotion to prevent similar misunderstandings for future guests. We are glad that you and your friends enjoyed the music, dancing, and atmosphere throughout the evening. It is disappointing to us that what began as an enjoyable night ended on a negative note due to a misunderstanding about the promotion. We also want to address your concern regarding discrimination. We categorically reject the suggestion that anyone was treated differently because of their ethnicity. For more than 25 years, we have proudly welcomed guests from every background with the same respect, hospitality, and appreciation. Our decision was based solely on our understanding of the promotion at the time and was never influenced by anyone's race, ethnicity, or background. Looking back, we recognize that this situation could have been communicated more clearly on our part. While our intention was never to mislead anyone, we understand how the wording of the promotion created different expectations, and we take responsibility for correcting that. As a gesture of goodwill, we would be delighted to welcome you and your friends back. We would be happy to personally honor the complimentary cocktail promotion under our updated policy and provide the experience that we strive to deliver to every guest. We truly appreciate your feedback because it helped us improve the clarity of our promotion. We hope you will consider giving us another opportunity to earn back your confidence. Sincerely, Management
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Veni, Vidi, Comedi
2 months ago on Google
Great Vibes! Came here on a Saturday with some friends. The bartenders were great and the atmosphere was lively. Will definitely be returning. Thanks guys! Price per person: $50–60
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Address
4 The Plaza, Locust Valley, New York, USA
Features
Сredit cards accepted
No delivery
Outdoor seating
Takeaway
Booking
Wheelchair accessible
Opening hours
| SundaySun | Closed |
| MondayMon | Closed |
| TuesdayTue | 4:30PM-11PM |
| WednesdayWed | 4:30PM-11PM |
| ThursdayThu | 5PM-12AM |
| FridayFri | 5PM-12AM |
| SaturdaySat | 5PM-12AM |
Website
Instagram
@thevalley.lv
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