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In accordance with the reviewers' opinions, waiters offer good meat sandwiches here. This fast food is recommended for the cool staff. The spectacular service is something these restaurateurs care about. Guests like the lovely atmosphere at Jersey Mike's Subs, they want to come here again and again. But google users haven't given this place a high rating.
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Visitors' reviews on Jersey Mike's Subs
/ 85
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Christina
3 months ago on Google
I am not one to place bad reviews unless necessary but this one deserves some attention! I visited Jersey Mike’s this afternoon in Dayville and had a very disappointing experience regarding the handling of a gift card transaction and the way my concerns were addressed by management. I attempted to pay using a gift card that previously had a remaining balance of $12.74, along with my debit card for the remaining amount. During checkout, I noticed the gift card balance was not being deducted on my end. I brought this to the attention of the employee assisting me, and she stated that the deduction was appearing correctly on her side. After the cashier crunched up the receipt, I requested to review the receipt to verify the transaction, I discovered that the gift card balance had not been applied according to the receipt. The employee was looking as if she didn’t know what to do so I then asked to speak with the manager because I still had a prior receipt confirming the remaining balance on the card from a previous visit and as I said the employee cashing me out also saw on her end. Unfortunately, rather than addressing the issue professionally, Cecilia dismissed my concerns, walked away, and stated she was “not dealing with it.” The employee assisting me acknowledged that there had been a balance on the card prior to the transaction, yet when I requested that the card be swiped again, it suddenly reflected a zero balance. What was most upsetting was not simply the $12.74, but the lack of professionalism and customer service shown during the interaction. At no point did Cecilia attempt to investigate the issue, provide assistance, or communicate respectfully. Instead, I felt ignored and dismissed as a customer. Her behavior and attitude were inappropriate for someone in a management position. I understand that busy periods can be stressful, but customers should still be treated with courtesy and professionalism. I hope this situation can be reviewed, so that future customers do not have a similar experience. As a result of this interaction, I will not be returning to this location and will choose to visit another franchise in the future. Food: 4 Service: 1 Atmosphere: 4
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Amber Gagne
3 months ago on Google
Staff are very unorganized and slow. Woman working the slicer was rude and kept holding up the whole production line by not slicing and just randomly stopping and going to do something else. In fact she stopped halfway thru making one of our sandwiches to go inquire about who was going to be replacing her..like girl just quit. While my salad was being made all the staff just started cleaning and refilling supplies (which I'm assuming is a timely thing they are supposed to do) BUT there was a line to the door of people who had already been waiting a very long time and the rest of my families sandwiches hadn't been started yet so we had to wait for all the staff to finish up cleaning so we could get their sandwiches made to be able to leave. It was like something in the twilight zone I swear. In fact the man who seemed to be the manager chastised the young man for finishing my salad instead of stopping halfway thru to clean. The whole crew of people seemed miserable and the food tasted and looked miserable and not of highest quality. This will be the first and last time going to this location because this is not how a efficient Jersey Mike's is run!! Food: 1 Service: 1 Atmosphere: 1
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Lost at Birth
4 months ago on Google
I got my order and there was a long black hair cut into my sandwich. Worst part was that it was like wrapped within the meat so you couldn’t even really see it at first. I’m so grossed out. I got a video of it Food: 1 Service: 1
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$$$$
Price range per person
$10-$20
Address
550 Hartford Pike Suite 2, Killingly, Connecticut, USA
Features
Сredit cards accepted
Delivery
Takeaway
No booking
Wheelchair accessible
Opening hours
| SundaySun | 10AM-9PM |
| MondayMon | 10AM-9PM |
| TuesdayTue | 10AM-9PM |
| WednesdayWed | 10AM-9PM |
| ThursdayThu | 10AM-9PM |
| FridayFri | 10AM-9PM |
| SaturdaySat | 10AM-9PM |
Website
Instagram
@jerseymikes
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