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Response from the owner
2 days ago
Hello shaurya malhotra Thanks you for sharing your feedback We are sorry to hear that your recent experience didn’t meet your expectations We sincerely apologize if our staff came across abrupt or rude.this is certainly not a level of customer service we aim to provide .we will discuss your feedback with our team to ensure better communication and a more welcoming experience for all our guests One thing more can you please leave your details atPointcook@kesari.com.auWe will discuss with you more regarding this matter and sort this matter We hope you will provide us another opportunity to provide with the positive dining experience you deserve Thanks Regards Kesari team